Rent-A-Nerd, Inc.

My company uses Rent A nerd when we have technical issues in our office (which happens a lot with us). The service is timely and very professional! HIGHLY RECOMMEND!!!
5 8 years ago (23-01-2018)

I have been so impressed with Rent A Nerd!! They are incredibly professional, knowledgeable, & friendly. I have taken my iPad & laptop in on separate occasions and have nothing but great things to say about the service. They have been so fast with the repairs and have done a great job following up to let me know that they were ready even quicker than expected! Thanks so much! I will continue to use them & recommend them to everyone.
5 9 years ago (11-08-2016)

This is the part where I go on a rant that would put any 30 year old soccer mom to shame. I am so upset right now that I want to give up on my film career so I can put every fiber in my being and all of my life's work into getting Rent-a-Nerd on Jefferson Highway shut down. Something seeped into the screen behind my Macbook after a trip to Atlanta from a packing malfunction. Standard problem. It was taken there in efforts to avoid Apple's disrespectful repair prices. A month (maybe more) went by and nothing was fixed. I called several times. The answer was always, "It's still not done." Usually because they were waiting on something to come in. When asked how long, they always said, "a couple days." But could never give you a number estimate. I wasted a trip from New Orleans to Baton Rouge because they told me my Mac would be done by the end of the night (so I came into town two nights later to grab it). And, whoops, "our bad, still not done." Didn't bother calling me once. I yelled at them over the phone for not notifying and my phone didn't even attempt to ring. Anyway, I got my Mac from them and didn't check it (my fault). Now that I have, I've noticed the screen is now cracked on the top right corner. It has scratches all over it and is pushed down too low, so you can see black spaces at the top. If you push into it, it wiggles. The side of the screen was pried open into and dented. There are bumps near the camera. I went back there as suggested by the Apple Store, and they had the nerve to tell me they were aware. I asked them why they didn't intend to return my mac to me in the manner that I gave it to them. They decided that since I wasn't doing business with them, it wasn't worth the effort to fix anything, because that would be "labor". Maybe this is a concept they are unfamiliar with. The gag is these guys think I'm gonna stop with a bad review on the internet...
1 9 years ago (11-08-2016)