Repair Lair

Stopped in on a Sunday while they were open to see if they could fix a torn leash loop on a dog coat. Not only did they repair the original snap, but replaced the leash loop with a more reinforced option. All within a few minutes while I waited, and for a very reasonable cost. Staff was very friendly as well- highly recommend!

Nancy is amazing. Every town should have a Repair Lair. They keep items moving with sales. They repair items but have great second-hand items & gear. I got a beautiful Prana dress, Levi’s jacket & t-shirt for my husband. They give you great prices on your gently used high-quality gear. She took in a down jacket repair while I was there. She knows her stuff. Can’t say enough about this store. Wish I had one in my state.

Our tent had a hole near the door that seemed… complicated. A repair instead of a new tent is good for Mama Earth and my pocketbook. I went in with 2 weeks until a camping trip - which was presumptuous- and they were willing and had it done early. Cost was very reasonable. So grateful for this spot!

very loudly told us that they couldn’t patch a pair of canvas pants because they were too dirty? we told them they had been recently washed, twice, and they then said we should get a new washer.. so that we can get the pants fixed….. pants have a few small paint stains that won’t come off but they are not anywhere near the hole and they are clean pants. basically called my partner dirty in front of the whole store?? patronizing! rude!

Yes yes yes! My newish Patagonia jacket was split open by the pocket while being washed. I thought about paying for a new jacket and then remembered Repair Lair! I took the jacket in and they quoted me a very reasonable price & time for a repair. They mentioned they used to be an authorized Patagonia repair shop so they had matching fabric and wow, I'm impressed! The jacket looks BRAND NEW and you barley can see the repair. So excited to tell all my friends about repair lair. Highly recommend!!!

Hands down the best place for zipper repair. I brought in a clam ice hub and it was fixed within 15 mins. I will definitely be going back.

Decided to check this place out based on the rave reviews and supporting a Lake St. business Southside we outside!. But overall had just an OK/unsatisfactory experience with the work Repair Lair had performed on my items. To start, you grab a ticket at the front, write notes about the repair/item and hand over to the desk in the back. I brought in two items, my Wife’s Vintage LV satchel, and a Supreme backpack both having zipper issues. Within 24 hours, I was notified that my items were ready for pickup. No call prior to the start of the work? That’s a normal thing that tailors do that Repair Lair doesn’t. As I go into the store for pickup, the first thing I noticed was a huge, ugly CARHARTT zipper thrown onto the Louis Vuitton satchel. The girl working did say they may not be able to repair prior to my dropoff. However, if they called prior and let me know this was how they were going to repair the item, I would’ve declined. They did a great job on my Supreme backpack, as they just threw new YKK zippers on albeit slightly larger than the original but not a big deal. However, what irked me most was the service I received from a younger, high school aged employee who got offended when I asked what was done with the original hardware? The backpack toggles, the Louis Vuitton zippers? Instead of helping he was short and said “you should’ve said that prior to the repair, who knows they maybe lost”. I am a paying customer trusting a business to perform an advertised service, my job isn’t to tell you how to do yours. After coming back the next day, I met the owner, Nancy who was great. She supplied the missing hardware and talked me through the LV Zipper. The only thing still irking me is that I paid full price for a repair on that satchel, but now have to end up going to another repair shop to get the original zippers back on.

Love the repair lair and their ethic! Reasonable prices and lots of good, used outdoor apparel and equipment.

Best place ever! They will not overcharge you. They will fix anything you bring in. I highly recommend you come inside to check it out, there are second hand clothes, really nice backpacks, shoes, gear, ect. I won't be going back to REI anytime soon!

Went in with a well loved sweatshirt that the slide had come off the zipper and she put a new one on in less than 5 min! $15.00 perfect