Rettig Music

I have been a devoted client and fan of Rettig Music instruments and repair for 3 years now. Having 2 kids in band and 7 instruments between them, Abigail(Abbi) and Eric have become like family to us. We have rented to own and outright purchased instruments. Both ways were extremely easy and affordable. Anytime we've needed an adjustment or fix, it's done the same day or by the next! Service like this is exceptional! I have recommended several people to them and everyone has had the same stellar service that I have mentioned. Keep doing what you're doing, we love you!
5 7 years ago (12-03-2018)

We have rented from this company twice now. The first time was great; however, this time has been nothing but problem after problem & headache after headache. I will never rent from them again. I WOULD NOT RECOMMEND!!!!
1 7 years ago (24-10-2017)

one of the worst decisions I have made, I guess I should not have taken the schools advice with this purchase.
1 7 years ago (15-03-2018)

I went in to have my bari sax repaired after recieving it through the mail. I specified that two of the keys didn't align right so E + D were more air than actual tone, and one of the guards were bent out of shape. I was okay with up to sixty dollars of repair on my horn. The woman behind the register wrote it down on the repair tag and took it away. I get a call a couple of days later and find out I need new pads, a bunch of keys aligned, and dents rolled out for between 100 - 120 dollars. I told the woman on the phone I didn't need the dents rolled out and was shocked at the price increase. She then told me it would be a hundred dollars and I was okay with it. Two days later I go and pick it up to find out my horn still didn't work. I specified that I wanted the D key fixed, as stated above, and they return it to me with it still not repaired. Lovely, just lovely. And then I take it back so they can fix it, and went to pick it up today to find out THEY STILL DIDN'T FIX THE PROBLEM I WANTED FIXED IN THE FIRST PLACE. They then proceeded to tell me I only okayed up to $100 of work and it didn't include what I wanted fixed in the first place. They didn't end up charging me for the second visit, but I still had problems with that D note. Not taking my horn here again.
1 7 years ago (09-08-2017)

Only giving them one star because I can't give them zero. I tried to rent an instrument for my daughter, after a week of run-around I decided to go somewhere else. Terrible to work with!
1 7 years ago (21-08-2017)