Richard is an attorney who is engaged in fraud activities. Please do not hire him to defend your brand - he does not know how to do that. All he can do for you is order your goods on Amazon from the competitor you want to eliminate, and then tell amazon support that the product came to him in a used condition. Amazon will then investigate, find out that the attorney is lying and rule it in favor of the competitor. And for this lies you will pay him money. Moreover Richard violates the terms of amazon seller forum by posting his ads everywhere. It is illegal and he should be the one under investigation for it.