Reviews
Today I had to go through the worst moment of my life without any doubt. Having to put my best friend to sleep after 16 years and being from another country was not easy at all. From the moment I entered to the place with my dog in hands, all the people who works there showed me lots of love, empathy and respect that I had never felt since I came to live in the United States. I really want to say thanks to every one of you, I can’t remember the names because I was not able even to speak, but know that you guys made that moment special. Thank you again!
From the moment I walked in Kara was one of the kindest humans to help me with two small dogs. She quickly got me into a private room to ask general questions for my appointment. Dr Wilson is by far top tier Vet, she is honest and caring! She is not going to have you question any of the recommendations she gives because her knowledge is above and beyond. Within 24 hours my dog’s blood work came back and I was personally called by Dr Wilson! I have never had that experience with other local vets they always had techs call me. Parking is phenomenal as there are ample spaces at 2pm !!
We had such a great experience with Rising Sun Animal Care! Our pup had to get a tooth pulled, and they were so fantastic and gentle with him the entire time. They even gave us a hand written get well soon card and a blanket for our dog after the procedure. Such a thoughtful staff- they care out our pets like they care their own!
Absolutely the best. I wish my own doctor was as kind, engaged and informative as this group. Absolute Professionals - From the front desk - to the exam - to the Dr. follow-up call and return visit. I couldn’t be more impressed or appreciative. I can’t stop talking about it actually. AND new patients can EASILY book online - complete paperwork- and get in fast - we got in same day and they already had the ppwk from my previous vet
I have been with Rising Sun since September of 2023 and we have had to go in frequently for my dog’s condition. The vets have always been great, knowledgeable, friendly, and seem to genuinely care about the wellbeing of my dog. Everything is always explained very thoroughly and clearly and they take the time to answer any questions you have. Appointments are easy to make and there is usually a fair amount of openings and flexibility.
Update: The practice has had a mass exodus of the best vets I’ve had the opportunity to have my dogs seen by. The communication of these changes has been poorly done to the effect that I was called the day before my appointment to inform me that yet another vet had left the practice and I would have to once again reschedule my appointment I had to previously reschedule because another veterinarian had left the practice. I’m not sure what happened but I do know that the previous owner of the practice ran a very tight ship and with her gone the other quality vets have also left. It is really too bad - I’m looking to see where these vets go to so I know where to follow. XXXXXXXXXXXXXXXXXX We have three dogs, all have very different personalities and have had varying traumatizing experiences prior to their adoption. Rising Sun's Front Desk Staff, Vet Techs, and Vets have done amazingly with all three of them and us too. They are friendly, knowledgeable and err on the side of conservative treatment always with the pet's best interest in mind. Previously, our 40 pounder would need several techs to aid him to get a nail trim our last vet wouldn't trim his nails without him being profoundly drugged. With our time with Rising Sun they have brought care and compassion to him to the point where we can safely trim his nails at home with just a spatula of peanut butter no holding needed. Bravo!
We moved here 6 mo ago from San Antonio with our 9yo Airedale. Weren’t sure what to expect. Very impressed with their compassion, care. Would definitely recommend. BARK! :^
This is my favorite vet office I have found in my 13 years of being a pet owner. They’re attentive, kind, funny, and solutions forward with their care. I’ve had losses, and new pets come in while with them and both have been handled with such grace.
I Took my fog Auggie to Rising sunanimal cre for flu and bordetella annd they are always so gentle with him. I asked technician if she would trim his nail and dremel them smooth. She did an amazing job . So much better than the groomer he goes to!
Absolutely amazing, sincerely. Unfortunately, I have learned this through being in constant contact, last minute drug prescriptions, them reaching out just to do check-ins and the crazy circumstances our family has. I’ve been coming here for almost 10 years, but last night‘s experience was above and beyond. My dog recently had a series of seizures, and in lieu of spending three grand to go to the ER Like the last two times I opted to stay home and monitor over the weekend. They got back with me immediately Monday morning and affirmed my choice was reasonable and calmed me down. As it go forward solution they provided me with an emergency kit for 130 bucks. Not only that, they stayed late and after hours for me to get there and receive it. Originally, I thought I would walk in pay and walk out like it was a can of soda… but I really appreciated them going above and beyond, Staying almost 30 minutes after close to gave me tutorials, answer questions, and help me feel more confident the next time we experience this. Everyone here cares a lot and it shows.