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Reviews, get directions and contact details for Rite Aid

Rite Aid
"Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving."
Address: 1235 Waverly Dr SE , Albany 97322, OR, US
Phone: (541) 928-8668
State: OR
City: Albany
Zip Code: 97322


opening hours

Monday: 08:00-21:00
Tuesday: 08:00-21:00
Wednesday: 08:00-21:00
Thursday: 08:00-21:00
Friday: 08:00-21:00
Saturday: 08:00-21:00
Sunday: 08:00-21:00


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Reviews
I went to get money transferred onto my account and the man working the front was rude and not helpful at all. Hailey is an amazing person and was very helpful and sweet. Does a great job at her job, but it was frustrating not getting the proper help I needed when I came in the first time. It was disappointing because I’ve never had a bad experience here, but tonight was a bad one.
Excellent service and wonderful employees. The new restock is a slow process but everything coming is looking great! Glad to have a friendly bunch of people working in such a nice clean store!
These are the most uncaring group of people. They are so overwhelmed they take it out on the customers. They won’t help transfer RX’s from other pharmacies because it’s to much work. They want the Dr to waste their time trying to figure out how to get a RX filled. I have spent so much time on the phone with Rite Aid and Walgreens trying to get my RX transferred. They are so angry at management that they want to be terrible to the customer. Corporate office please figure this out!! I’m sick of being berated as a consumer for NO REASON!!!!
Reliable and very kind. Most helpful place I have been to in the last few weeks. Thank you so much pharmacy staff!
Went to get grandkids tylenol and they had none. Asked tec what to do with kids temp of 102°. She said I don't control the store not really what I wanted to hear!
called and asked for specific tablets, was told they have them available, I then show up in store to purchase said tablets and they have zero, be careful of employees that do not give correct information
Bri was so wonderful and helpful she helped me find an item that was on sale and saved me a ton of money. 10/10 employee!
Literally the worst pharmacy they have been working on my script for 3 days so then I cone in they are still working on it tried calling everyday for those 3 days got threw maybe one time unreal
After 2 days my prescription wasn't ready. I was told that it would be ready in a half hour if I waited in the store or 2 hours if I left. I simply asked if I could wait in my car and a girl behind the counter gave me an eye roll and a "Whatever". I understand that they are overwhelmed, but that isn't my fault. No need for an attitude, I was just asking.
Today, at Rite Aid, I was shopping near the front of the store when I heard some yelling coming from the front registers. I walked nearer so I could understand what was going on. I saw a female employee and a male manager "assisting" two customers. The male manager was yelling at the female employee, "YOU CANNOT HAVE CUSTOMERS WANDERING AROUND THE STORE! YOU DIDNT DARE THINK TO CALL ME? WHAT IS WRONG WITH YOU?!" I was so frightened and intimidated, I put down my items and ran out of the store. The other customers came out a little after I did. I called an hour or so later to understand who was there. The manager's name was Daniel and the employee's name was Mary. It was such a scary experience. I'm going to have to change my pharmacy while that man still works there.
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