Rite Aid

Absolutely awful. Worst pharmacy in the area. They are almost never open. I constantly have to go to other Walgreens further away because they are simply not open during business hours. It’s also absolutely filthy. My pets have serious medical needs, and the new pharmacy assistant acted like it was a joke. I could see them snickering almost right next to the counter. Our prescription needed a little bit of clarity, but I didn’t understand, I asked if he could reach out to the vet because I’m not exactly sure what they need. I’m just picking up the medicine I’m told to pick up. The main pharmacist flat out told me he would not help me with that. He would not reach out to the vet to determine how much they need, for how long, despite having the prescription right in his hands. I took my prescriptions and will never go here again. I would rather fight the traffic in Hoboken, look for a parking spot for an hour, walk several blocks, then have to deal with the people at this pharmacy who do not care. The only one who does is the young Latin-x person with long black hair. She’s the only exception. I would give this place zero stars if I could.

Absolutely livid! This was my pharmacy. Collected post surgery meds here and the pharmacist never bothered telling us there was a problem with the most important prescription. Got home before I realised. She knew we needed these and said nothing. She also wanted us to come back just for aspirin as she didn't have any... Switching pharmacies immediately and telling everyone I know to avoid this place.

Despite having read poor reviews about this pharmacy, I decided to give it a chance. Since it was recently changed from Rite Aid to Walgreens, I figured it must have improved. But I was wrong. Unfortunately, I spent a full week uselessly trying to get a prescription filled here. After speaking with 5+ employees and stopping in 4 separate times, I have still not received it. In fact, I have not even received the same information even twice. Every day, I am told my medication will arrive tomorrow. On the second day, I received a text from Wallgreens alerting me that it was ready. After 3 days, I was told they accidentally never ordered it. Overall, I have had a horrible experience and wasted a lot of time here. I would not recommend this pharmacy to anyone, and I will be seeking a replacement for my next prescription.

Everything you'd want to buy is locked in a display case, which would be fine... if you could actually get an employee to unlock one for you. Literally pointless to shop here since you can't buy anything. Save yourself some time and just go to the CVS a few blocks away.

The managers here are incompetent and devoid of the basic human intergenerational nessisary to operate any type of business. The most simple of issues is enough to derail thirr entire thinking process.

Worst pharmacy experience, called in a prescription. They told it’d be ready by 11, went there at 12. They didn’t have it ready, told me to come back at 2, I was cautious and called this time at 2:30, they told me they still didn’t have it ready. Told me they don’t have that medicine. Don’t go here

Terrible experience, the people at the pharmacy are way too slow. The attitude giving by the staff terrible. Rather support smaller businesses.

The store has good employees who are helpful, knowledgeable in the location of the products within the store, they smile, not rude at all, which is a + + always given the times we are living in. They now locked a lot of the products, which it’s understandable, can we blame them for doing so? Each lane has at least 2 “Customer Service” buttons to be pressed if a customer needs a product unlocked by an employee…..but!…..WE the customers should be able to press the button without having to walk to the front of the store, to ask an employee for help, to then walk back to the isle and show the employee what we need and then walk back up to the front and pay!!! See pictures. They might as well remove the button option all together. The pharmacy: !!What has happen to it?!! I know with COVID and Quarantine they had a lot on their hands, but the customer service for me has gone from 5 stars to 2 stars. Example: I called 2 times, the 1st call, I was on hold for 3 minutes, no answer, I gave up and called back. 2nd call, I was kept on hold for 14 minutes, I drove to the store & still no answer while I was on hold. I literally walked in and watch the girls behind the counter talking, working on their computers, great they are working, BUT SHUT UP and ANSWER THE DAM PHONEs, I hung up, the hold line on their side stopped See pictures. At the point, I didn’t mention anything, I mean would they have cared?………NAH! They do not seem to know how the pharmacy automated system works. I told the cashier I got a call to pick up my medication, gave her my DOB, she didn’t see anything in her system, I mention to her I have a voicemail stating it was ready, she then saids “our system only calls when you need a refill, not when its ready” …….Lol…….oh my…..that’s concerning, I showed her the voicemail Walgreens left oh my phone, on an iPhone you can even ready it the voicemail, See pictures. Save your e-mails, texts, voicemails etc. just in case they ask for it thinking you wont have anything. The store: Is still one of the most decent pharmacy stores around this area, still looks organized and neat, with helpful employees.

Pharmacy tech rude and unhelpful. Pharmacist “in a meeting” when I had made my appointment for a Covid booster. If you’re in a meeting, maybe block out that time on the schedule instead of making me wait 20+ minutes in addition to the time I waited by coming early as requested?

Absolutely awful. You cannot call the pharmacy to speak to a pharmacist ever. I've waited over 30 minutes on hold with a short song that loops every 10 seconds...way to drive someone nuts... and then had the pharmacist just pick up to hang up....multiple times!!!! I wasted 1.5 hours trying to get to them today alone. The wait time for a call is NEVER under 15 minutes even on a good day. I've literally had my phone almost die because i called and waited back to back. Then when you go in person, they don't have your medicine ready and make you wait in the store. Either they are understaffed and overworked or absolutely awful at their jobs. I tried calling to speak to the store manager, they don't answer either. I feel I have no choice but to leave this review. DO NOT USE THIS PHARMACY. I'm going to have all my physicians send my prescriptions elsewhere moving forward.