River Oaks Paint & Body Shop

My wife brought my MERCEDES BENZ 2022 S580 for a minor repair. Initially it was not done correctly... however despite the human error, the owner corrected the isusue with flawless results. Then he provided a ride to allow my wife to pick up the car on Easter Day even though they are normally closed. That is excellent constomer service and we appreciate it. I want to give them a five star. Happy Easter and Thank you.

I had some very minor scratches from a rear end collision. I came to get a quote for repairing my car without insurance and I received a pretty high quote, so I ended up going through insurance. When I received the paperwork to see the cost they charged the insurance, it was half of the price they quoted me. They charged the insurance around 50$ per hour for labor, and quoted me around 75$. Material prices were also different, therefore they pull out prices from thin air. Next issue was the very poor quality of work they did. I have a white car and they didn’t clean it properly after painting and before sealing it. So dust and dirt got trapped underneath the sealer. I had the smallest scratches possible and for them to fail at doing a proper job is very unfortunate. I would never ever recommend this place or take my car again to this place.

This place hustles! I had a pretty bad fender bender with my Tesla Model Y and they did a great job with the repairs. Car looks great, some tolerances seem even better than before. They did accidentally pop one of my tires after the repair. Accidents happen though otherwise I wouldn't have needed them in the first place!. They sent out the wheel+tire to get fixed up overnight but I really had to head out of Houston that night so they pulled some miraculous strings to get me a different wheel to get me on my way. Immensely thankful for the level of service overall. They seem to run a tight ship. Most painful part of the whole thing was Tesla being a little late on parts which I don't think surprises anyone at all who owns a Tesla.

I recently had an excellent experience with River Oaks Paint and Body after an uninsured driver hit my Porsche Macan GTS, which I had only purchased two months prior. Despite my apprehensions about having repairs done, the team at River Oaks was outstanding. They worked quickly and kept me updated every step of the way, making the process as painless as possible. Having used other shops before, I was genuinely impressed by their speed and communication. It’s never fun to have your car in the shop, but River Oaks Paint and Body made the experience bearable and efficient. Highly recommended for their top-notch service!

has been nothing short of a nightmare. Over three weeks ago, I reluctantly took my car here upon my insurance company's recommendation. The damage—seemed straightforward enough for repair or replacement. However, it's been over three weeks, and the incompetence displayed by this establishment is truly shocking. Despite continuous calls, they have failed to provide even a basic estimate for the repairs. As a 60-year-old, I've never encountered such blatant disregard for professionalism and customer service. Each time I call, I'm met with empty promises like, "Please provide your email, and we'll send it in 5 minutes," yet I receive nothing. This level of neglect and inefficiency is unacceptable. Avoid this body shop at all costs.

Excellent service, very professional and get the job done perfectly on time. The best certified Porsche paint and body in town.

What they charge does not match the quality of work done. This part was put on my car April 19, 2023 and this photo was taken April 21, 2023 a little after 6pm. See photo.When i brought anything to their attention the excuse that the car is old, could be more problems, etc. I was told by the receptionist that had not even seen the car that it was knocked off which implies i did it. Buyer beware. Take a picture of the condition of your car before you leave it. I was very disappointed and have yet to get a phone call about correcting their problem. My intial visit to pick up my car there was a customer who ask me how I felt about the company because he was not happy with the service. I told him i had noticed a change in the service too. I was not offered a loaner car and felt the need to say i could manage because i could sense i might not be a client they would offer one too. For days about a week i had to ride the bus to work . I had to call to ask if the car was ready. Excuse was it was close to closing and i was going to call you tomorrow. Again they charge way to much for this quality of work and customer service. They put a fender on the car and you can literally see the trash they didn't brother moving before sealing tge car back up. The dealer has them as number 1 on their list of certified Mercedes repair shops and i called the first one. I will let the dealer know my concerns too. Buyer beware

Ali was a joy to work with, he kept his word, and delivered on all of his promises. I was worried after my Tesla was hit, but they delivered it better than it was before the accident. I highly recommend them.

I have used them many times and have always been very happy! They are the preferred body shop for Mercedes, Bentley and most other high end vehicles.

AWFUL! The repair work was horrible. I would have NEVER taken my vehicle to this body shop had I done my due diligence and read all of the prior bad reviews first. This shop was recommended by the insurance company as one of their preferred body shops. BIG MISTAKE!