Road Runner Sports

Poor costumer service. I was looking for the shoes that I have been wearing for a longest time and the sales rep said you have to change your shoe into a different kind coz the one you are wearing now doesn’t look comfortable for you. Hahaha he knows better than me huh!
1 7 years ago (14-04-2018)

I've gone back and forth several times to make sure I had the perfect pair of shoes. The staff is very friendly and want to help in anyway that they can. They have a great 90 day policy to try your shoes and it's great to have your feet/walk evaluated.
5 8 years ago (13-12-2017)

Nice store, but like everywhere else, they never carry shoes for bigger people. Is it really so rare to have a size 13 or 14. And selling all your shoes at MSRP is a recipe for Amazon wipeout. Quality store, quality equipment, still can’t beat eastbay who can ship it to me for $25 cheaper. Hope these brick and mortars will figure this out someday. Staff was friendly and helpful.
3 8 years ago (04-11-2017)

Ran in for shoes during a quick visit. Didn’t realize they were the wrong ones until I took them out for a spin. Refused to take them back and of course didn’t have the correct ones in stock which was probably why I was given the other ones. Seems like a fast one was pulled on me. My fault, yes for not realizing the shoes were switched. Their fault for for the wrong shoes.
1 8 years ago (16-10-2017)

I waited for 15 minutes to even be seen and talked to. Then I was basically bullied into buying a shoe 2 sizes larger than what I usually wear. They were very dismissive and not polite at all. I will return the shoe and not go back.
2 7 years ago (10-03-2018)