Reviews
We had an amazing experience with Rob! He was incredibly helpful navigating this current market to ensure we got approved for what we needed. Rob was readily available to answer my questions and worked hand in hand with the realtor to get all things we needed over for a quick close! He also got us a great interest rate and found a grant for new home buyers! Highly recommend!
Rob and Katie are fantastic!! After a failed loan with another lender due to COA issues, Rob and his team worked tirelessly to make it happen for us. He not only managed the loan process, but he was kind and caring when the times got tough, and the stress levels were high. Our agent gave us Rob's name, and we are so grateful that she did! Rob will certainly be our go to for any future loan needs. Thank you, Rob and Katie! You both were wonderful!!
We absolutely loved working with Rob Downs and his fantastic team! Rob was patient, diligent, communicative, professional, and most importantly someone we could trust during our home buying process. He got us into our new house within a very short closing timeframe and even helped us take advantage of some home buying programs we weren't aware of. Overall, we had an amazing experience working with Rob and would highly recommend him!
My husband and I recently had the pleasure of working with Rob Downs, Mortgage Banker, SouthState Mortgage. Our experience was positive and exceptional! We commend Rob for his valuable trait of seeing tasks through and ensuring successful outcomes! He attended the closing of our newly purchased home. Rob was on the phone with his team to ensure there weren’t any issues. He also engaged in a friendly conversation to get to know us better. Rob is professional, knowledgeable in the field, and an expert in providing different mortgage scenarios that best fits his clients. We highly recommend Rob Downs!
Rob & his team were phenomenal! Although I was located out of state, They were available to answer any questions or hiccups within a timely manner. They always made themselves accessible from beginning to end. I look forward to continue working with them in the future. They are a reliable and knowledgeable team to have!
Rob Downs is THE MAN. First, I felt no pressure to commit to, sign, or purchase anything. Rob was incredibly transparent about what I would qualify for vs. what was realistic given my budget and lifestyle goals. He encouraged me to ask a lot of questions. He was very patient with me and made sure I understood the whole process. When I was ready to buy, he and his team shout out to Katie pulled off the impossible and got me to closing in 2 weeks. Wonderful experience. Highly, highly recommend.
From start to finish I received 5 star service and attention. Rob and team couldn't have done anything more to make my experience better. From updates to the ease of uploading documents, to the underwriters and their attention to detail, job well done. Rob's honest approach from the beginning of the process made me a customer for life. Thank you SouthState
Rob was so helpful and direct while we were working to get our loan! He is communicative and supportive!
Rob is the absolute GREATEST!! I had a lot of anxiety going through my first home purchase. Not only did he patiently ease my concerns, he also connected me with my incredible agent Krys. A few months later I bought the house of my dreams, and I couldn’t be happier! I’m so grateful for the conscientiousness and care that Rob put into providing mortgage service for me!
Working with Rob at Southside Bank was and is an amazing experience and pleasure. Not only did he do his job super professionally but he gave the efforts of a 5 Star rated pro. True thanks and appreciation for him.