Reviews
Today It happened that I was in the area for the first time and decided to stop by at Russ, at 5:16pm I made a purchase of $130.23 and being with two small kids after me I was distracted and forgot my credit card at the registry right after I made my purchase. As soon as I got home I noticed a message from my bank about a charge! Someone has shopped at the same Ross for $42:33 When I called the store at 8:11pm I asked to speak to a manager and this girl said that she was in charge. I explained to her what happened and she was so rude and I asked what her name was and she hang up on me. I don’t know if anyone serious will see my review here but if you do please check the timing to see who talked to me and also right after my purchased to see who actually used my card because at this point I am thinking it’s one of the employees. Also a little note it will be nice to ask for the ID next time someone is using a credit card because that could of been prevented. Anyways I closed my credit card and will never shop here again!
I bought clothes for me but someone I know that is homeless , she lost all her clothes. She didn't know that I was going to buy her something but when I got to Ross I told her to get whatever . She got 2 outfits and shoes . I was only helping her the way a true friend should be . Helping a friend in need . I can't help everyone but I can help one at a time . We got Starbucks and Hungry Howie's . I dropped her off where she is camped out . I said for her to call me if she needs anything or just wants to talk . Please don't lose sight of the Faith . Faith is what you want it to be . Get out of a abusive relationship , better job , get off drugs , get off the streets , get a car . " Faith does not make things easy , it makes things Possible " . I didn't have any problems at Ross and I enjoyed shopping with my friend . One at a time and we can make a difference. Be kind , and be respectful . Treat other people the same way you want to be treated . With love and kindness . I will continue to shop at Ross .
Very clean and big store with a lot of inventory. Great customer service and believe this or not! I loved those price tags.
I usually have a easy time in this store. The employees are helpful, they always stock up there store, and it's pretty clean for being connected to christown. I was looking at the jewelry I pressed the button for customer service. It was a little busy waited about 20 minutes and ask the same lady 3times for assistance. To later finding out she is the assistant manager Adina. I picked out one item that I said I would buy. Then went through the store to look around. I didn't find anything else but I remembered that there was two more watches that I wanted to grab before I left on top of the one I already picked. I went back over there hit the button and a nice gentleman came to help me. As I was looking for the two other watches the assistant manager comes back up and rudely says didn't I already help you. I nicely responded with there was two more items I wanted to grab. She rudely answered back again with couldn't you have grabbed them beforehand. I just said I wasn't sure if I was going to grab them but now I'd like to. She then storms out telling her employee to hurry up rudely. Look I understand it's Christmas time and a lot of stores are busy but it wasn't that bad in there and not ever shouldn't assistant manager or store manager be getting rude with a customer ever. Where is the professionalism? Here's the proof to show I'm not making this up here's my family's gifts I got them
Greeted by security at entry, if you don't have a mask they will get you one, I asked and they had a box behind a counter. Shoes were pretty well organized. I came back to get these the next day and they were in a different rack of summer picks. With Ross if you see a one of it's kind pair it's best to grab em while you can so I got lucky. I picked up four new pairs of summer sandals and purchased a large vinyl Ross shopping bag for around eighty bucks total. Budget friendly. If you know what you want and even if don't..you might find it here. Longish lines but moved fast, bottled waters and random sugar coated gummie worms, European wafer cookies, herbal teas, gourmet popcorn etc. in bins near cashier.
If it wasn't for the long Christmas checkout lines they needed more cashier's open it would've been 5's... Maybe next time will be better.
Tons of transits and thieves here so there's more than usual loss prevention employees here. The store needs some serious fixing up. Instead of replacing the door in the dressing room they have a curtain up but most of the hooks to hang the clothes up are gone. The worst part here are the long lines. There's never enough cashiers. I've been here a few times and they don't have enough cashiers so lines get really long.
Good selection though store is located in a well, sorta a bit of an challenging area. Because of this the store is in disarray causing the customer a bit more effort locating their next best deal. However they have a great selection so long as you are ok with security circling or looking through the items.
The shopping experience at Ross was very satisfying. we found everything we needed and then some however the only drawback is that there were many empty shelves which means less Revenue because there's less to see and purchase. the staff is friendly but could be a little more helpful if they see somebody looking for something seemingly lost.. the store could also use some more men's shoes and clothing. Overall though Ross is a great place to find Value among top name brands like Nike and Puma and several others. I liked this place.
Long lines but endless stuff to blow your money on. I had to contain myself Says open before 7am but holiday hours are at 8am