Ruti Palo Alto

A shameless store! The sales person touted that it's a boutique store with unique design and limited quantity of every design, most of the clothes only have 1 to 2 in stock and sale quickly. And she said the store never gives discounts because of its uniqueness. I trusted and bought 5-6 dresses at a time with a "generous" 10% discount from her because of buying a lot. However, when I went to the store the next time, I found at least 5-6 same ones of each dress I bought hanging there and marking 40% off each. I went back to the store twice but was told that they wouldn't do price adjustments nor allow me to return the dresses to get any refund. Most of stores in the US allow 3-month return period if not longer, but they said they would only allow 14 days return period and only a week price adjustment period, so they wouldn't do anything for me but blamed it to simply a misunderstanding between the sales person and me. What a cheating. I'll never buy anything from this store nor recommend any of my friends to it again. It doesn't deserve any respect.
1 7 years ago (24-07-2017)

Love this store !!!!
5 7 years ago (01-04-2018)