Safelite AutoGlass

I wish I could give them zero stars. I went to this location to replace my windshield. Replacing the windshield part was fine, but they could not recalibrate the safety system. The technician had no clue what was wrong, but he was making different excuses why he couldn't fix the problem. He asked me to go to the Toyota dealers to fix it. No apologies or effort to help me out. I called the manager about a week later, and he was basically telling me the same thing. He asked me to come back for the service, but why would I go back to a place with no professionalism? Don't waste your time if you need a recalibration on your car!

It was very difficult to get an actual person on the phone. The online system was okay and I was able to set up an appointment however when I had questions I didn't have any way to ask them. I had to call over 6 times to get an actual person on the phone She was very good and did help me set up an appointment that was sooner than my online appointment. Ultimately I did not end up using them because I found a place that was a $160 cheaper for the repair for a driver's side window. Note: The advertising on TV with the very catchy jingle doesn't tell you that it costs an extra $50 for them to come to your home. js

They are doing a fantastic job. I went there to replace my windshield and insurance sent the parts. Nelson promptly took care and got the correct parts and Tyrone assembled it and took great care. This autoglass does a great job and makes sure that you have a great experience.

DO NOT USE SAFELITE!!!! 1. A master technician was needed because evidently the windshield is difficult to install and requires calibration. I came in for the appointment and they installed a new windshield. I immediately noticed that the driver's side of the windshield had messy goop along the side of the windshield and what appears to be holes in the seal. The technician told me that this happened because they used too much glue and when they pushed down the excess glue seeped out along the edges. They told me I would have to give it time to dry because it would only get messier if they tried to address it while wet, so I got a second appointment. 2. Second Appointment. Whatever they did looks like nothing changed so now they say it can only be resolved with a new windshield so they can seat it properly. That's fine, but they want me to pay the deductible and this will be a warranty repair. Why would I or my insurance company pay a dime for mediocre work.

These guys got me in and out in under 3 hours on a busy Saturday and without an appointed. They were all friendly and professional and the windshield looks great. The waiting area could use some USB ports. Other than that it was a great experience

It was really easy to make an appointment and get a good time. They service was great all in all im very happy to have my windshield fixed. I will say it was extremely hard to get in touch with someone because the shops number isnt listed anywhere. The only thing listed is the customer care number and automated phone call wouldn't connect me to a live person. That was extremely annoying.

Alan installed my glass with precision and a personal touch of class. The experiences with Nelson and Diana was incredibly smooth. This team are very professional and impressionable and it's a must to go and experience what I experienced with this team.

Insanely quick turnaround less than two hours for a windshield replacement, solid work, and wonderful staff! We hope to not have to come back anytime soon, but if we do, we know our vehicles will be in good hands!

Showed up for an appointment. Said I didnt have one even though I have an email then the glass was not available after waiting 2 months and the person at the counter could only send an email and I still dont know when this will be fixed. Then to add insult to injury they made wait to for them to wrap my window.