Sally Beauty

They carry all the good products that you can't find anywhere else. The ladies behind the counter are extremely helpful!
5 7 years ago (31-05-2018)

Just had the WORST expierence at Sally's in Owasso. I am legitimately upset, and it takes a lot to do that. The manager, Michelle, there is ALWAYS rude to me, everytime I'm there. Had the nerve to insinuate that I stole the hair color I was EXCHANGING for bleach as it was for my friend and we actually bought a different toner like a few days later and didn't need the extra hair color. Michele gave me the 3rd degree. She was there when I bought the original dye with my friend. I have very rarely returned anything from that place without a receipt and it was always to exchange for the right shade. I wasn't even wanting money back nor did I expect any. I Just wanted to exchange the product for one we could use! I stated that to her when I first walked in and even handed it to her to hold on to and 2 seconds later she's chasing me down and telling me I can only exchange, not get money (and in a really rude tone)... MA'AM, I JUST TOLD YOU THAT'S WHAT I WANTED TO DO!!!! I wouldn't even care that I'm owed 1$ in store credit at all had it not been for her attitude. I do, however, care about being treated like a liar and like trash. I am almost positive I'm going to take the other products I have WITH MY RECEIPT, and return every single one. I bought stuff for both my friend and myself to color our hair and treat it. It's too late to return hers as I completed it this weekend and will just order mine through my stylist and a shadow root color for my friend. I'm also going to look into cancelling my membership there too. She's been equally unpleasent to my friend and my niece and other than today I have not gotten snippy back towards her and still did not cause a scene nor use foul language. She refused to give me the exchange receipt(In case it could have been defective), refused to give me the store credit that I honestly didnt even care about until she started in on me, and then smiled real big and told me I could talk to the store manager (Neilly?) On monday and to go ahead and call corporate. I'm LIVID right now. I don't know that I will come back to this location although there is a very kind and helpful long haired blonde woman that I enjoy talking to when I do go buy product. I wish I could remember her name! I do thank that young lady for going above and beyond with us. If I were to come back it will be, because her alone.
1 7 years ago (20-05-2018)

Sales clerk was rude n didnt give me my discount.
1 7 years ago (18-04-2018)

Friendly service
5 7 years ago (19-05-2018)

Always fun to look at all of the various beauty products they have.
5 8 years ago (31-05-2017)