Sally Beauty

I just Felt the need to write this post from all of my recent great experiences at the West Long branch Sally beauty. The former staff who worked there were anything but polite and helpful. I have noticed recently that the new staff that they hired has completely transformed the store between looking great and having great customer service. The women there are so pleasant and also informative of the products. When you walk in it's like walking into a different store, so I must give credit where it's due for the way these women have changed the entire atmosphere. I go in often for hair dye for my roots and it is relieving to know that there are people to actually help me now when I walk into the store. These women are great and I wish I could give this store 10 stars. I bless them with all of God's love and may these wonderful girls get back what they give.
5 8 years ago (20-02-2018)

I've come to this location out of convenience and accepted the fact that they don't always open on time so I've gotten used to waiting to go until the afternoon but when I went on a Sunday and they closed an hour early on my only day off to get one thing I needed I got upset. As I walked in at 4:59 the assistant manager told me they were closing at 5 and turned me away. When I stated the hours say 6 she said they had worked a lot of hours and needed a break . When I called for a corporate number after that she got upset told me to look it up myself and hung up on me. I will no longer be getting my supplies from this place thanks to the lack of customer service and inability to run correct buisness hours.
1 9 years ago (18-02-2018)

Drove my mother to this place to get some help on hair color for my mother. The young woman who helped us was very friendly and informative. Her co-worker was also very polite and willing to help also.
5 9 years ago (09-01-2018)

THIS SALLYS IS THE BEST*** Holly and Skylar are Amazing!!! I mean these ladies were so kind and helpful- I went in for one pair of eyelaahes and left with my Beauty card renewed for FREE, another pair of eyelaahes half off, and a third item (anything under $8) for free! I'm so happy they had no problem helping me take advantage of all the promotions they had going on, it really helped make my experience there an awesome one** I had almost forgotten about Sallys and they totally put it back on the map for me* Happy Customer :)
5 8 years ago (01-03-2018)

Went in to buy two things. Store was smaller than other locations. Selection in one item/area is just not there. Not a lot of stock & not a lot of choices, for example, wax. The one person working there, that was seen, was nice enough & helpful.
3 9 years ago (16-07-2017)