Reviews
My cover porch looks amazing! What great men Ramo and Juan, so professional and SO hardworking. They take pride in their work! It took a while to get it all done, but it was well worth the wait. So exited for summer to come so we can enjoy our new covered patio even more!!
After moving into a used house we discovered that the back sliding door was in poor shape. It didn't seal and was hard to slide. When a good tax return left us with some disposable funds to work with we contacted Sandia Sunrooms to replace the bad door with a swinging door. Sandia deals in Marvin doors, and they had an excellent single-swing French door unit that could replace our slider. The sales person was helpful and thorough. The installer was professional and efficient. The subcontractor that cleaned up the stucco was skilled. Overall we just could not see a way to improve the job.
Our new windows have made all the difference! Not only is our home more efficient, it looks wonderful. Working with SS&W was very pleasant. Their on site consultation and installation were great, and a follow up visit to address an issue was very easy and their service was excellent.
My husband and I made an appointment to get a quote for new windows for our house. It was scheduled at a time that would work for me during the day. The next day Sandia Sunrooms and Windows called back and made us change the time, because it had to be at a time my husband was also home. This meant we had to do the assessment in the evening with all our kids home, which would disrupt their dinner and bedtime routines. This was not only annoying, but felt very patronizing to me. Why should it matter if my husband is present or not. As a stay at home mom I have the time to deal with contractors and house maintenance workers, where my husband who works full time does not. I’ve personally dealt with finding quotes and installation for a new furnace, water heater and roof without needing my husband present. What made dealing with this company even worse was that after insisting my husband be at the assessment and changing times on us they never even showed up. When we called to see if they were still coming they said they had our appointment in their system, but had never told their sales agents about it and so no one would be coming. To me this is not a good sign that this is a reliable and courteous company to work with. We did not reschedule to meet with them.
This is a weird company. I talked to one representative who claimed was from California and talked cheerfully , told me they could do everything , no problem on estimate, And We could even enjoy a cocktail together. Sounded Great! ! So I started waiting for the estimate, never got it! Then I called, Ya,Ya, you will get it soon After another week, Sorry, I will do itno problem . Another week later, the phone was not Answered. No body responded my message. My last message was if you are Not interested in this business, please let me knowNo answer! What was so difficult to do an estimate? I don't need a cocktail, I only need a standard and basic courtesy and response. Another company got my business.
Do NOT use this company. I Agreed to have someone come out for some bathroom remodels. Next thing I know I have contractors from all over calling me. They will sell your information. BEWARE. I just filled a complaint with the BBB.
I found Sandia Sunrooms to be a great place to work with. The project was managed well, they were always on time, and did what they said they were going to do. I am very happy with Sandia Sunrooms.
We purchased patio covers from Sandia Sunrooms in August and they were installed in early December. Everyone we worked with was very knowledgeable and professional. One suggestion is that although we understand how the covid virus delayed installation, more frequent communications would have been appreciated. However, we are very satisfied with the design, quality and installation. It was well worth the wait.
We had a good experience with Sandia Sunrooms replacing an old tub/shower unit. The first install had a few problems but they sent a new crew out to redo the while thing and it turned out beautifully. They stayed in communication through the whole process until we were completely satisfied with the job. Would recommend them to friends and family.
We live 150 miles from Albuquerque. Our experience with Sandia Sunrooms has been excellent from beginning to end. Brett, our salesman, was very helpful in explaining everything to us and he worked very hard to stay within our budget. Clay, the installation manager, actually came out to our location to ensure our pergola would work as designed prior to installation. Our installers, Reuben and Chris, couldn't be any nicer or more professional. Their attention to detail resulted in a beautiful addition to our home and we couldn't be more pleased. We highly recommend Sandia Sunrooms.