Sanford USD Medical Center

I am giving this hospital 2 stars and it's only because the surgeon my elderly father had did an awesome job, but the after care definitely leaves something to be desired. The staff is competent, but they seemed not to care one bit about his needs. They definitely do not communicate with each other because I would have to tell each new nurse or aide everything about my dad's surgery and drain tubes he has in. Absolutely ridiculous! I had to stop a nurse from checking his blood sugar that was checked only moments earlier!!! Why don't they check the chart first, I wonder? I have nothing good to say about the after care! So if they do not bother to check the chart for a simple blood sugar test, I have to wonder do they double up on meds too then? Filing a formal complaint as well!
2 7 years ago (06-05-2018)

Had my son at Sanford via c section. While the surgery went well and the staff that performed it was very supportive, my aftercare was horrible. Nurses did not bring pain meds on schedule. I would have to call them after waiting hours after I should've received them. They were snobby on top of that. Asked several times to see a lactation consultant and only by day 3 did they come in. House cleaning showed up once on day I was being discharged. They're dismissive and treat you more as a nuisance. Then was told there was nothing to be done about severe pain after 4 weeks pp and sent home with an apology that they couldn't help me. Horrible. My actual surgery was only decent care ive ever gotten from Sanford.
1 7 years ago (28-03-2018)

I had an amazing experience at Sanford in Sioux Falls, SD. Dr Asfora honestly saved me performing an incredible spine surgery reconstructing a previous 3 level APLIF. I also saw Dr Thambi who fixed a hernia for me that was making me miserable. Everyone during the whole process at Sanford in Sioux Falls was honest, caring, patient, polite. A big thank you to the anesthesiologists and nurses that took such great care also. I appreciate not waking up sick. You all made it so much easier!! I just can't say enough good. It's been along road and I sure appreciate everything everyone did for me and my family. I'd tell anyone not to give up make a trip to Sanford Hospital Sioux Falls SD first any day.
5 7 years ago (28-02-2018)

Sanford is one greedy hospital. Before switching from Sanford to Avera we had talked to both the clinic we used and the hospital and paid the remaining bills we had. We had asked if there was anything else pending at both locations and were told no. Now, 1 YEAR later, we received bills that were "pending insurance" and still have another pending when we had been extra sure that we paid everything before we switched hospital. My wife called the Sanford billing department and all she was told is im sorry about 25 times. Sanford is absolutely pathetic.
1 7 years ago (02-03-2018)

Amazing doctors, amazing facility, amazing staff. Fast quick and straight to finding out what is wrong and they actually treat you like a human being and not a number.
5 8 years ago (25-01-2018)