Savannah's Candy Kitchen of Charleston

Most everyone at this shop has shown EXCELLENT customer service during our past visits, but Precious is a different story! My daughter and I paid a visit over the weekend. Almost as soon as we walked over to the counter, the first thing out of Precious's mouth was a complaint about the guy in front of us leaving his change. Then she sort of rolled her eyes about it! Not even a few minutes later, an older lady walked in and Precious practically shouted across the room to another employee, "Don't give her no more." (speaking of the pralines they give at the door) "She already been in here 3 times today!" I was completely SHOCKED at what I was hearing!!! I softly mentioned to her how she might come across to other customers, and instead of saying, "Oh, I'm sorry about that," she went on and even mentioned how she was "employee of the month!" My big concern was, what if she had any kind of negative opinion about us?...It most likely would have been told to another customer, and that is just downright RUDE! I absolutely HAD to leave a review after that visit, 'cause in my opinion, Precious stood out like a sore thumb next to all the other girls with pleasant attitudes working there.
4 7 years ago (24-04-2018)

BEST pralines EVER! LOVE the Savannah's Candy Kitchen! Also love the fact that they make sweet little treats for your pup! Great place to visit in Charleston and of course Savannah!
5 7 years ago (29-04-2018)

I loved the treats and candy selection. We filled a ton lunch box with barrel candy for about $20 and also got some chocolate covered pretzels, which were amazing! However, the only thing that I could complain about would be the customer service skills the girls at the register lacked last night. We waited patiently for one of them to be finished with other customers but once it was our turn it just seemed like they hated their job and didn’t care. Rolled their eyes and we’re having a conversation together while I was telling her my order. Never smiled and didn’t make any eye contact. I expected more with all the reviews about friendly staff. The treats were delicious, on a positive note.
4 7 years ago (14-01-2018)

We came for the free pecan praline samples and stayed for all the treats made in the store. The chocolate covered Rice Krispie is massive and tastes as good as it looks. The peanut butter and chocolate fudge and rocky road fudge are both excellent as well.
5 8 years ago (16-12-2017)

Pleasant surprise. Nice mixture of confections
5 7 years ago (13-04-2018)