Scratch Cupcakery

Was very excited to go to the West Des Moines location and get one of the gluten and dairy free cupcakes they carry. It was plain and flavorless. It was dry and the frosting was very crusty as if it had been sitting out for a long time. I went up and asked how old it was and was flippantly told, "Oh, I have no idea." I told them they should think about putting dates on them and they said the place they ordered from doesn't tell them when they're made they just ship them. I said, "You can't just ask them to put a date on it?" And she said, with plenty of attitude, "Well, we never have. We've been doing it for 2 years." Threw away half the cupcake, won't be back.
1 7 years ago (13-04-2018)

I really like this place but..... I have been in there 3 times in 9 days and was only able to get the plain cookie dough once. First time they were sold out. The next time I got the last in the pan and this time didnt have the plain at all. It is a 22mi trip for me...Disappointing. They make very good edible cookie batter. They have a plain which you can dress up or not according to your own taste. Then they have other flavors also. It seems like plain would be your basic along with other flavors.
2 7 years ago (18-03-2018)

First time visiting! Got the I
5 7 years ago (08-05-2018)

Some of their cupcakes are really good. It makes for a great low cost present or surprise to brighten someone's day. A relative of mine used to work here. They really could care less if something was labeled vegan, if they didn't have a vegan margarine to use they still made it and said it was vegan. So if you are vegan or need something dairy free I wouldn't stop here.
2 7 years ago (28-02-2018)

Friendly, helpful services, transparent and fair pricing, and a fun atmosphere. We love this local spot that has gotten its name out there! Seating is a little awkward and uncomfortable.
4 7 years ago (15-05-2018)