Sears Optical

First time in 20+ years that I have ordered glasses and the rx is WRONG!!!! I hated the service altogether. Waited 45min for a doctor who was running late. "Mr Rogers" in the lobby acts as if he hates his job. Won't even acknowledge your presence. And to top it off the optometrist only accepts cash payment as copay? Real shady business. He would rather let me leave then to take debit copay payment. I picked up my glasses two days ago. I cant drive, or cross the street with them. I can't see! The doctor told me my contacts rx differed from my eye glass rx because they didtnt have my rx in stock for contacts, When I go back to tell him contacts are great but glasses are wrong he is confused because "they are the same" LIES! Its like they just stuck magnifying glasses in as lenses. I am going back today to get my money back. Just don't do it. Save yourself the headache, literally.

Worst service I've ever had. The receptionist is really uninformed and not helpful at all when trying to select and order contacts or glasses. She will screw up your insurance as well. Save yourself the trouble.

They have the rudest staff that I have ever seen. No personality and no concept of customer service. Their technology is also super outdated. I would not recommend. I would give NO stars if possible.

This place has the worst service for an eye doctor we have gone their once at 5:00 and said they closed at 7:00 and the doctor decided to close at 4:30 and he fixed my lenses but I wanted to order new glasses so he was being pretty lazy and we went back today and it said it was open till 5:00 cause it's Sunday and we went there at 12:00 and 2:00 he wasn't even there.

They have nice frames and they have always helped fix my glasses if I accidentally bent them.

Lady at front desk RUDE worst costumer service