Sebastians Cafe

In this area of the world I have a lot of choices on where to spend my lunch money. I'm happy to say I usually spend it at Sebastian's Cafe! Until today I had 2 main reasons for this happiness: 1) Providing healthful, fresh food at a reasonable price. 2) Hiring people who are cheerful and helpful (including those who helped me today as well as those I see every time I eat there) Today I added a third: taking care of me after a little incident--even though they had no idea whether I was a one-time customer or someone who spends thousands with them. Let's face it, we all make mistakes from time to time. Today it was Sebastian's turn; they messed up my order for the first time after at least 30 meals. How a company reacts to a mistake is what defines their business. After realizing my order was filled incorrectly, I sent a note requesting a refund and explaining my situation--this was at 12:21. At 12:33 I had an apology and an offer to refund my money AND to send a replacement meal. At 1:12 a second email informed me that my refund would be processed today. Way to go Sebastian's Cafe, you are great!
5 8 years ago (20-11-2017)

Quick and easy place to grab lunch during the work day.
5 7 years ago (03-04-2018)

I like their warm plate of the hour, but find their salad order confusing. Get the half chicken, it's great. I like their corn salsa soup & lentil soup too! The surprise is they have sushi trays & seaweed !
4 8 years ago (29-11-2017)

Pasta with gorgonzola cream is amazing
5 8 years ago (30-12-2017)

Great, fresh salad with many add ins, protein. Love this place!
5 8 years ago (28-04-2017)