Secure Self Storage

Great customer service pretty nice storage place. Just make sure you get a unit on the second floor. The first floor had mice last time we had one on that floor.

Secure Self Storage is a wonderful place to store valuables, and other artifacts that you may not have space for in your immediate home. My dad, Vincent Brown and I went today to lease a space. The facility was clean, spacious, and well maintained. Nich, the assistant property manager, was incredibly helpful. Her customer service was stellar. She was patient, knowledgeable, and very kind. I highly recommend Secure Self Storage for all your storage needs.

I had such a great experience during my move-in process. I actually was supposed to move my belongings in at the business next-door, but there was no one there to let me in. However, I was lucky enough that Shaye was available at Secure Self Storage and immediately set me up with a rental unit for the same rate. It was a quick and easy process. Highly recommend for anyone looking for either short term or long term storage!

Wonderful rental experience! Just rented a storage locker to hold household items. Shaye Manager was amazingly helpful. How? Provided advice on the storage unit size based on pictures from my current storage. Advised me on renting the right storage space, saving me headache on a too small space and money on a too big space. Personally showed me several storage units to get a first hand look. Completely explained the rental contract, access hours/unit location, locks, payment arrangement. The building and grounds are clean and well protected.I haven't moved my items there yet, but I'm confident that this willl be a great experience. Thank you for being a great manager and business. A+

We have been searching for decent storage prices in the DC for at least 4 months. We thought it was impossible because around 80% of the places, the customer service was horrible. We were lucky to get a referral to Secure Storage in DC. The manager Shaye met us with warm and friendly greetings. Upon giving us a tour of the facility which we were so impressed with the cleanliness and her customer service skills, we were so happy we found the exact unit we wanted. Without hesitation and she was willing to price matched, we secure the unit for a long period. Thank you Shaye for being so thoughtful and understanding. Kudos to Secure Storage DC!! Natasha

I had the best experience ever with Shaye. She was very pleasant and efficient with her job. Her prices were lower than my prior storage company and I am very pleased. Thank you for all of your time and effort to assist me with my move.

Secure Self Storage could not have served me any better than it did. Admittedly, I selected Secure Self Storage on Blair Road NW for its proximity to my condo. While I knew it would be convenient, I had no idea it would be as pleasant as an experience as it was. From my first inquiry by phone, the property manager, Shaye, earned my trust and business. She was pleasant, knowledgable, and able to answer all my questions and address my concerns. I signed a contract on-the-spot because of her. And, every visit to the storage unit, I made it my business to say hello to her because she was such a good representative for the company. I rented a 10x10 unit for 3 months - it was dry, climate-controlled as advertised, and clean when I took it on...as were elevators, walkways, and hallways. The hours of service were lengthy and appropriate. Also, Secure Self Storage was extremely affordable, even with the larger units. Highly recommend this company and this location. If I ever need storage - short- or long-term, they won my business. I'll miss my new friend Shaye! :D

All I can say is Wow and Thank you. Ms. Shaye at Secure Self Storage was awesome! We have a son At Howard University, and it has been a hassle in previous years to secure and move into storage units to store his belongings from his dorm, but not this year! The facility is spacious, accommodating and secure. We will always return to Secure Self Storage for our storage needs.

I’ve been renting a storage unit now for the past three years. The customer service & staff are polite, courteous and they treat you like you matter!. Shaylaboo the manager leads by example. Nikky and Steven are great as well!! They actually recognize me when I call.

Great storage facility. Staff is extremely helpful and friendly. After looking at 5 different facilities, I chose this one as the best by far, and I have not been disappointed. Shaye is great! Easy access to units and well lit. Very safe. Very well priced and free trunk for move in is awesome! Highly recommend.