Sephora

Jenny S.'s customer service today was TOP TIER! She was extremely attentive to my needs and patient with my requests. By observing me seeking out the ingredients on everything and with her experience in this field of knowledge, she helped me choose a quality based makeup remover. She hooked me up with a plethora of valuable information and also introduced me to a health conscience app that I've never used that I will probably be using regularly in the future. Keep that aura glowing girl! Appreciate you Jenny for making my experience seamless when I walked in overwhelmed, not knowing where to turn

I had the worst possible outcome with this place. And I still paid the full price. I didn't want to make a scene about the half-good customer service. My expectations weren't quite met. I might want to go back, but not there, to a sephora in Orange County. They might do better.

Shoutout to Sarah for being the upmost angelic, girls-girl, absolutely clutch employee of all time <3 I worked with her over the phone & she was fantastic & totally above & beyond!! 10/10 would recommend! If all customer service was like this the world would really be a better place.

Walking into Sephora is a delightful yet bustling experience. The well-lit space and warm greeting instantly put you at ease, even amidst the crowds. The Beauty studio adds a touch of luxury, and the extensive collection of colognes and perfumes, while sometimes experiencing shortages of tester bottles, remains a fragrance enthusiast's paradise. Personally, my favorite part about visiting Sephora is the wide array of men's colognes to choose from, despite the occasional unavailability of testers. It's a haven for anyone seeking the perfect scent.

The staff is amazing and attentive. Carolina and he team helped me with a unique situation I had, and they offered extra attention to detail. Great place to be! I'll be Sephora grateful for life.

I want to personally thank Cat Catherine at this location. I didn't have an appointment with Sephora but she squeezed me in to do my makeup for my wedding on 9/3/23. My makeup was beautiful and it was a pleasure to have her do my makeup. She chose the perfect colors for my complexion and I was happy with the outcome. My pictures turned out great. Thank you Cat you did an awesome job. The customer service at this location is phenomenal.

Shout out to the lovely male staff member that covered up my black eye and showed me how to at home. So appreciated and he did a great job!!

It was my first time in Vegas @ Fashion Square mall. The outside of the Sephora connected to the mall caught my eye, so my friend and I decided to check out the mall to do some shopping. I was out of a few make up products I needed so I went inside to this Sephora, when we walk we were not greeted there was two people in front including a manager nor were we offered help and you could tell I needed help after waiting for minutes to see if someone would help me, my friend even went to go get someone to help who was just scrolling on a iPad but in my mind, I was thinking she could just check the drawer because I was replenishing a product I've used before. For the reputation that this particular Sephora has and the type of service the team gives it definitely does not match, I went ahead and just put everything down by their beauty studio and went to the Mac inside the Macy's where I was given world-class service. Horrible experience! The store needs to replenish often, too busy to have too many holes.

Always a friendly associate ready to help and give advice. This is a super busy store but that doesn’t stop all of them from helping. We always have a great experience here. With 2 daughters we spend a lot of time at this Sephora. I’m a rouge insider and very grateful for this store.

Place was very Crowded, but your employee Jackie Erazo was very amazing. Helped me out & took her time. Was super sweet.. she's the reason I'll be back! Thanks Jackie!