SEPHORA inside JCPenney

I like this store, they don't ask you every 10 minutes if you need help, or treat you as though you know nothing about makeup. But what I didn't like.. was the limited number of products available. I also didn't like the fact that when I was looking for a product online, it said that it wasn't in stock, but when I went into the store it was actually there. Otherwise, the line was quick and the associates are friendly!
4 7 years ago (07-04-2018)

Hannah was so awesome! Very patient and helpful, even though she was the only one working! Thanks, Hannah!
5 7 years ago (16-05-2018)

I love Sephora, unlike Ulta I always find the employees friendly and very helpful. Elizabeth is my favorite employee she is the reason I will go back she always helps me find items within my budget and is very patient with me. Will always go there for my cosmetics and skin care needs because of Elizabeth. She makes me feel like a friend.
5 7 years ago (28-02-2018)

I love this Sephora inside JC PENNEY great skincare products selection. Very friendly and helpful. Thanks so much
5 7 years ago (19-03-2018)

Honestly I don't shop here often and I remember why! I've been coming in regularly to find certain products, and each time I went in the associates where just underwhelming unhelpful. A little customer service could've gone a long ways! Instead of having me come in every few days as they say more products should be in, I always left empty handed and a little peeved. I would have loved it if the employees valued my time and even offer to call me when they got the items in? Oh and thanks for telling me I couldn't use my Sephora gift card online, that wasn't a flat out lie... Thanks for wasting 3 weeks of my time when I could've gotten it much sooner online if I wasn't told the wrong info. Better work on your tactics or ULTA might run ya out! Very displeased.
2 8 years ago (12-01-2018)