Service King Collision Repair of San Jose

So far so good I mean they kept in contact with me along the way letting me know everything that was going on where my car was at in the fixing stages. It didn't take them any time to have my car fixed although there wasn't much damage in the first place but they did an excellent job I was completely happy the treatment I received and my car looks nice.

Yes they have to repair the hood and the front grill everything came out perfect the paint was perfect the alignment everything came out really good and they did it within a week so I'm very happy with your job thank youServices: Body & Trim

I like this place. The gentleman who met me at the entrance for my scheduled appointment was very thorough, professional and courteous. He explained in depth what they were going to do to my automobile and that they would contact the insurance company. He also suggested thT I contact my insurance company because he found a couple of more paint chips they would like to paint. Thus his thoroughness. This place was recommended by my insurance company however I would strongly consider using them without my insurance. Nice clean garage and a lot of high end vehicles stored inside and clean.

Had a great experience with SKC service. Matthew was great to work with. Kept me informed and updated with any changes or progress happening with my vehicle. Service administration was helpful and informative. When I told them I didnt have a ride when I dropped my vehicle off, they got me an Uber. Great service Erica&Sabrina. Thank you Service King.

The final job was ok with some details. The new windshield had a couple of scratches which tells me that the place is not detailed oriented. My side mirror was covered with black glue that I have to clean with a special cleaner. However I can pass that. The situation that made me unhappy is that my car was ready on Friday and I was not able to pick it up as I was working. I told customer service that I will do it on Saturday. They told me that they will be open until noon. So I went on Saturday and the body shop was closed. I lost half of my day and I had to rent a new car as I dropped the previous one in the rental car place. On Monday I didn’t even receive an apology for the mistake. Obviously they don’t really care about good costumer service.

While I didn't get my car repaired here I had to hold it here while dealing with insurance. They were very patient, cooperative, and helpful the entire time. Would recommend but note my 5 stars is for customer service alone

My vehicle has been at their shop for a week now, and i havent heard a word from them about the status of my vehicle, except for their automated text messages. Ive had to call them twice for an update and theyve said that they'd call me back, but still no word. Im going to pull the vehicle from their shop and seek business elsewhere if i dont hear from them by tomorrow