Shaker Square Cinemas

I had a pleasant experience during my first visit. I watched Black Panther on a Monday and they have this great deal called Bargain Mondays that offers tickets at just $5. I got the best seats since there were hardly anyone for the show. Their service was good when I got my ticket at the ticket counter and some snacks at the food counter. I also got Avengers: Infinity War tickets from this place. I'll be back for another experience very soon.
5 7 years ago (24-04-2018)

Shaker Square Cinema. The price is right, $5 on Mondays. And on Tuesday if you have a Marquee Rewards card. $5 wow! so far I have received free popcorn, drinks, and a free movie pass. This was my new year's ritual to go to the movie every week. I've been to 31 movie Shaker Square Cinema from August 2017 to April 2018. All you great employees keep up the good job.
5 7 years ago (25-04-2018)

I extremely recommend this theater to absolutely anyone. The atmosphere is so elegant, homey, friendly,and downright exquisite. The service is excellent. Very Clean.Great theater.
5 7 years ago (20-05-2018)

I rarely feel so strongly to make a review, but I feel it is necessary. Not only is the services absolutely terrible but so is their cinema. Service: While at the consesson stand 5 employees stood by one register and casually talked about their personal life rather than helping the long line of customers (after all the new Star Wars just came out!). I was only served after I asked the manager if he could open another register and he made some excuse but did it anyways and complained about how hard it was and I how I shouldn't have asked. I explained that there was a lot of people and it may help for the rest of the customers, apologized and left. He wouldn't even look me in the eye as he spoke to me. Clearly all the employees don't want to work there and don't want to serve their customers. They'd rather gossip about their personal lives than even acknowledge the people standing directly in front of them. Not only is this inappropriate, it's obnoxious. Theater: The theater itself wasn't awful, however the seats were quite literally falling apart. A loud noise kept coming from the seat next to me where my friend sat and we genuinely afraid his seat was going to break. After the movie, he lifted up the seat and saw the cushion wasn't attached to the seat at all!! If someone larger had sat there they would have almost certainly fallen through. The screen itself was fine, the movie looked phenomenal. However, when any high pitched sounds played you could hear a sharp crackle of the speakers that were partially blown. Since we saw Star Wars XIII: The Last Jedi this happened a lot... At first it was quite frightening and confusing... then it became genuinely distracting and frustrating for the moving going experience. I'm giving this cinema 2 stars and not 1 because I've been to worse places and I enjoyed the unique way the theater was set. However, at no other place have I seen employees that care less than here. At even the worst theaters I've been to (and my cousins live in New York City!) the seats never threatened to not bare my weight and the speakers could play all notes. I would avoid watching a movie here at all costs.
2 7 years ago (09-03-2018)

Super friendly staff, fresh popcorn, and it is clean. It feels like an historic building. I wish the seats reclined and parking was easier, but those are minor details. This theater is still one of my favorites on the east side of Cleveland.
4 7 years ago (15-04-2018)