Shell Gas Station

Station itself was ok but one supposedly working unisex restroom was so disgusting that we had to go to another place. From 4 ft away toilet was covered in feces with dirty toilet paper piled next to it on floor. A lot of flies buzzing about.

Nice place to fuel up & get drinks & snacks. Clean business. Prices are fairly good.

I am writing this review in order to share my disappointing customer experience today with your store. I have lived next door to your store for a number of months now. I have frequented once or twice pretty much daily since I have lived here. The gentlemen that work here, and probably own it, have been hit or miss with friendliness. Sometimes they say hi, sometimes they don’t greet you and usually they're on a phone call either way. It wasn’t a big deal to me as I always got what I needed but definitely took notice of their lack of customer service. This morning I purchased a canned beverage, a Monster energy drink to be specific. It was the tall size with the removable top costing about 4 bucks. When I got to work this morning, I noticed the plastic seal was missing. Something I and the cashier had both failed to notice upon purchase. I thought, no big deal, I’ll just exchange it later. Upon explaining the situation to the cashier/owner that rang me up this morning, he opened the beverage with his own hands, then walked me over the cooler to show me that they are sealed. Yes, I explained, that is why I would like to exchange this one because it wasn’t sealed when I purchased it. The beverage was clearly still full as he opened it with his bare hands to confirm when I presented it to him. He said he would not be able to do this for me because the company wouldn’t credit it for him. Now this is a man I have seen almost daily for months. I have spent hundreds of dollars in his store. I have never had to return or exchange anything and didn’t understand why he wouldn’t assist me. Furthermore, we are living in global pandemic times. OF COURSE, I wouldn’t want to drink a beverage I noticed had already been opened. OF COURSE, I didn’t want the beverage after he opened it with his bare hands six inches from his face. But that’s all he told me. “Here, take this back” Look, I was in customer service for many, many years. I have dealt with many types of customers, reasonable and difficult. I know “Karen” very well and am highly cognizant and empathetic in a retail environment. But I also know when as a consumer, I have a right to point out an error in sale, and ask for compensation. It was 4 dollars. I didn’t ask for a return, simply an exchange. Clearly the money isn’t the issue, it’s the principle. I’ll survive. It’s not the end of the world. But is the last time I will set foot in your store. Keep in mind, dear owners, that your customer can easily walk across the street to another convenience store to spend their money and THAT is exactly what I’ll be doing from now on. Think about what I’ve spent in your store on a daily basis and think about what that 4 dollar Monster and bad experience has cost your business. Next time, consider taking care of your customers. Oh, and take the time to say please and thank you to people when you are ringing them up. It doesn’t cost a thing.

The men working here use the girls restroom with the door to the stall and bathroom wide open. Very creepy and unprofessional.

For a Service Station/Convenient Store it wasn't all that bad. The bathrooms were filthy and not stocked. Drinks were cold, chips were crunchy. Clerks working the counter we're fast and efficient.

Cigarettes were $2 more than any other store and when I realized the price difference I changed my mind. The cashier didn't want to take them off.

Good gas prices... Considering the Gas Quality though anyways..

NICE AND FRIENDLY ENVIRONMENT. I LOVE GOING OVER THERE. THE GIRL NAMED MAHI HAS SUCH A CUTE AND BRIGHT SMILE. SHE JUST MADE MY DAY. THE BOY WITH THE UNIBROW IS ALSO VERY FRIENDLY. WHENEVER I AM IN THIS AREA I MAKE SURE TO COME OVER HERE.

The man with the unibrow is very rude and nasty to paying customers. It's ridiculous to purchase items and be questioned and talked about under their breath. Man asks me if I can pay for my items with something smaller than a $20! I told him no...the Mr unibrow tells me that I have something smaller I just don't want to use it! This place doesn't deserve my business or yours.

Diesel pump is the slowest I have ever seen. I go ask if something was wrong. Guy behind counter said.. Its going fast now. Got out here. Still slow. Will not be back.