Shoe Palace

Nice store and friendly staff. Selection wasn't as good as I would expect. Lacking many sizes.

They be runnin pockets they be chargin double Baught a pair of champion shoes for $100 found the same shoes at Journey's for $45 even found em online for $45.

My corporate bought me a pair of shoes for our OM conference from The Shoe Palace. They were too small and I had no receipt. Danny the Manager not only did he exchange them, but because I use a size 16...he ordered a pair online for me. They were actually on sale so I had an additional credit that I used to buy 2 pair of slides for my sons. Danny is what a manager is supposed to be. Extremely helpful, communicative, and extremely professional. He knows the value of great customer service. I am not a fan of mall shopping, but Danny made this experience worth coming back to the mall just to shop at the Shoe Palace. Thank you so much Danny. 10 stars for you and your store. You are doing a great job...above and beyond.

Excellent place for high quality shoes. I purchased one pair of Adidas walking shoes and I'm needing another pair. Went in and the staff were fantastic showing me what they have, same brand pricing great. I highly recommend Adidas Ultraboost. Check it out.

I recently had a negative experience with this store and had given them a negative rating however my experience and opinion has now changed drastically. I proceeded to inform the corporate office of my experience and got a direct phone call from a company executive by the name of Chris Sarkisian the very next morning. He proceeded to call the store manager and got me my return in a matter of minutes. He was very personable and apologized profusely while explaining to me that this was not how they do business. This man knows the importance of exemplary customer service and I will most definitely give my business back to this company in the future. Thank you Chris!

You might think paying more that $40 is to much but it's your feet up to your back that will pay if you don't think about your shoes and the quality. Yes you can get the same shoes here at others but I like the prices . I was willing to pay 100 but the shoes were on sale and my feet and back thank me. I shopped here before and I came back mostly due the price and customer service.

Place wasn't that busy and there were employees who ignored us and I had to seek assistance. When I finally did, the man acted like I had inconvenienced him and yelled at someone then pointed at us. The young man who finally did help us was nice and helpful but unfortunately didn't make up for the other 4 people standing around ignoring customers. I took my business elsewhere.

Plenty of attentive employees, but not enough shoes in my boys sizes 4 and 11s

I was happy with the service until checkout when I was asked to show my ID for a 20 dollar purchase. Pretty hilarious since I have spent over a grand in Albuquerque over the last couple of days and this was the only time I was asked! Buying some socks!

Employees are EXTREMELY rude to customers and raffles are only open to friends of employees. You will be disregarded as soon as you walk in. Don't waste your money here there are much better options in this mall such as finish line, champs, and foot locker. No one should have to be treated in this manner when there are much friendlier options especially when you are going to spend $200 on a pair of shoes.