Sloan's Lake Rehabilitation Center

This place is terrible! The negative reviews on here are ABSOLUTELY true! The nurses/cna staff take away the last shred of dignity these patients have! They are rude and always take forever to respond to the call light. They are rude upon arrival as if you needing help is such an inconvenience... Even though that is exactly what that place is for...REHAB... To get HELP!! They are not at all gentle when having to clean up a bathroom accident even though they took over an hr to respond to the call light for assistance. And after being transfered to another hospital and being admitted for a week the staff packed up the room and stole $10 That was stored in the night stand drawer. If at all possible... Dont come here! Dont send a loved one here! It is a HORRIBLE place to be if you need any kind of assistance.

My parents have unfortunately spent a lot of time in rehab facilities since the start of the pandemic, so we have a lot of experience with many of these facilities. This is the first one this family has felt compelled to review with a 1 star rating. When you have an elderly parent in hospital or rehab, communication is key to them getting appropriate care. In this place communication is zero. It took call after miserable call to get any information at all! It was dismal. The staff is horrible. There was one good nurse, otherwise, they were rude and unresponsive. They ignored call lights to the point that my dad was calling me almost daily asking me to phone the nurses station to get him help. They ignored skin tears and early signs of breakdowns and would leave him in a wheelchair for hours at a time. The medical staff was awful as well. I warned them that my dad had a UTI and based on history needed immediate care. They ignored me! Until he became septic and ended up in an ICU--we thought we were going to lose him! Then when he got back, they lost all of his clothing and other belongings. it took 8 phone calls over a 10 day period to finally get them to go find his stuff! The whole time, he was in a hospital gown because they had lost his clothes! The food was awful, he lost around 20 lbs while in this place! The Covid precautions were a joke. He tested positive while there and a manager still encouraged me to visit! The Exec Director, Todd was the best thing about this place--if you could manage to get to talk to him, he worked hard to resolve problems--but getting to him was a full time job! The draw is that it is more pleasant to go to a rehab that is not in a nursing home---but avoid this place! It was the absolute worst ever!!

I recently had a 12 days stay at Sloan's Lake rehabilitation and it was quite a good experience. The staff is excellent and really care about your well being. You get to know everyone by name right away b/c they are so good at visiting to see how things are going. The nurses are top notch and are always on time with the correct medications. The food is really good and if you want something else you can just ask. the facility is clean and modern. Its really the staff though that makes Sloan's so special. I cant say enough about the really personal staff that watches over you. Sloan's Lake rocks !

There was only one employee who gave any indication of that he cared about his patients. The others gave the impression they could care less. We more than likely got a response of “I’ll look into it”, but you knew damned well they were only going to forget what was asked as soon as they walked out the door. One example of their caring was when my sister said she was loosing weight, the nurse replied, “That’s not my bailiwick.” There was no follow up to see why she was losing weight. It did no good to complain to management. Apparently, employees not caring about their patients was not in their bailiwick.

My dad was here for a coupld of weeks and everytime my family or i would show up my dad would tell us they dont care take of him to get him out of here a week later my dad heart stop around 5am no one called us about it we found out because my grandma try to call his room and he didnt answer so she called front desk thats when they told her. At that time it was already 8 almost 9 i dont know how long it took for a Nurse or doctor to get to my dad but we had to send him to another hospital to find out he didnt have Oxygen to his drain my dad passed away after this! So ill NEVER bring a family member here or my self!!!!

I've been employed here almost a year. I'm honored to work with men & women who take bedside manner to a whole new level. I don't just say this because I'm an employee, My mom was a patient here & everyone from Dietary, to Nurse's to management & everyone in between went above & beyond to make her stay as comfortable as possible. Whether your looking for rehabilitation for self or loved one or an opportunity to work with an amazing team. Look no further. Let us Welcome you as part of our Family or by taking care of a family member.

From a health professional standpoint, this is a great facility. They are easy to coordinate care with, take time to make sure their patients are well taken care of. I'm especially impressed with the room size large doors for wheelchair accessibility and all are private rooms, so no roommates. The staff are friendly, accommodating and truly care about their patients. Sometimes the therapy departments even perform home assessments prior to someone discharging to ensure a safe departure to home! I would recommend this facility.

I work in Assisted Living/Memory Care communities in Lakewood, and when our residents need rehabilitative services, Sloan's Lake sets a high standard for quality of care and professionalism. I am always confident in their abilities and know that our residents are in good hands when they choose Sloan's Lake. The team is extremely responsive, friendly, and reliable. They will make the entire experience seamless from admission to discharge. The therapy team is also top-notch. Every room has a beautiful view. I highly recommend giving them a call, or better yet going in for a tour and meeting the team.

The management team at Sloan's Lake is outstanding. It is very apparent the they have one mission and that is to provide outstanding care to their patients. The very aggressive position they have taken to prevent the introduction and potential spread of COVID-19 in their building is a model for other long term care facilities to follow. I would not hesitate to send my loved one to Sloan's for rehab or long term care.

I would not recommend this place to anyone!! My mom went here to rehab a broken bone surgery. She was supposed to stay here 14 days but could not last 4. Most nurses were extremely rude and unprofessional. My mom asked a nurse a question and she responded with a laugh and said Ha what are you smokin. My mom's ice packs were leaking, and she was cold from her wet sheets. She asked if she could get her sheets changed because they were wet from the ice packs leaking and the nurses blamed her for peeing the bed, witch was not the case. It took 3 hours to get her sheets changed. There was one instance in the middle of the night a male nurse maybe a nurse came in her room with a flash light looking around without her pressing the call button or anything, very weird.