SmartStyle

Lets start this off by saying this place is kinda a scam. They rip off women with kinky/curly hair, and charge extra if you have kinky/curly hair. They are very rough and I don’t like the way they pull your hair when detangling it . The “luxury” thing is crazy for the simple fact that you’re just getting a shampoo and blowouts then you have to pay extra to get a trim?? Really? Then let’s not forget the fact that there’s two people working there, they book appointments so close to each other that you have to wait. Two, they’ll start on your head and then try to finish up what they were doing to the other head. If it’s two workers in a shop, you need to schedule far from each appointment. I genuinely think that they some times forget that the other client exists. I once waited so long I fell asleep!!! If I schedule my appointment, I expect to get put in a chair as soon as I show up. The stylist Jessica is so rude. Her attitude when speaking to customers is not appropriate. Ignoring customers and coworkers is not appropriate. This place needs to do better it is very unprofessional.

Pricing is VERY high. Higher than a regular salon. They charge $35.00 for styling your hair separate from a relaxer. The price of relaxer should include styling your hair. However,her service was great.

I got a really bad haircut. She didn't seem interested in cutting it and was awful with thinning shears. I ended up with a hunked up head of hair. I thought I would try one more time. She never showed up for my appointment. I think that was divine intervention. Don't use Jessica. The other ladies in the shop seem to be excellent.

Buyers beware! We used to take my granddaughter here on in a regular basis in the prices for fairly reasonable. We took our 10 year old granddaughter there today and got charged $125. She got a relaxer a trim in style. When I called to find out how could they charge my husband that amount. They told me they they charge for the relaxer, the trim, for the conditioner, the shampoo, the style and the length of her hair. They were way more expensive an a regular beautician. I was okay paying 70 to 80 dollars but $127 for a 10 year old? I'm calling corporate first thing Monday morning to let them know displeased I am and they have a loss a custom... Never Again!

One of the worst hair cuts I ever had. It seems that the stylist was more focused on chatting with out her stylist than in the hair cut. I told her I need a short cut on sides and back and a medium on the top. What I ended up with is a super short all over! Seriously this sucks!

VERY RUDE stylists, I was turned away when they were empty because they said they wouldn’t have time to finish my hair over 2 hours before close and told to come back the next day a little earlier as fast as I could after work. I came today, earlier, and was turned away again. They just don’t want to do a perm, a service they say they offer...I’ve gotten a number of perms and it has never taken that long.

One of the worst ever experience that one can get. How I wish, there was a possibility of giving it less than a star. The staff here, especially a lady named Markita. She is outright rude to you from the word go. I went for a hair cut today and I was kept waiting for 15 mins without informing or attending me, when I could see the staff roaming around freely without any customers. I literally had to request them to attend me, and then this lady comes and says that she will do a hair cut. I told her that I am just looking to have a basic trim, but she refused to listen to me and without even paying attention, she started chopping my hair. I hv a party to attend tomorrow, and looks like I have to go and buy a cap or something to save myself from embarrassment. After the hair cut, when I told her, that this is not right, she didn't bother to give me any solutions and was rude as usual. I will never suggest anyone to this place.

Useless. Explained some color doesn't work on certain hair types and she says she doesn't "understand". As if im speaking foreighn. Stuck up attitude. I don't understand how this is srill a business.... People are Vetter off not getting advice and reseaeching,because I've been lied too too many times about how they are capable of doing,all schools much teach differently or the knowledge wasn't fully absorbed. I'm just not ever letting anyone touch my hair.

Absolutely best hair cut ever! Ms Althea at Walmart on South Tryon is spot on. She is also a great hair stylist. Go, go.