Soap Hand Car Wash

Love this place. The manager Derek and his crew always knock it out of the park . I also started going on Wednesdays for their wax special . My car always comes out looking amazing . Great wax job ! Also love that the lobby always has fresh coffee and a comfy clean place to sit in . Funny thing is my car is always done before I can finish half of my coffee . Everyone needs to know about Soap ! Highly recommend it .Services: Wheel washing

I love this car wash place! Comfortable lounge area with AC, TV, magazines and a kids area. They noted that they do headlight restoration and I’m so glad that I did it. The before and after looks so different! 10/10 :D

BEWARE of this so-called carwash . I received my car back in record time, didn't even take 15 minutes, and the car was done . Since there was a line , I didn't get to inspect the car thoroughly ,because I trusted that they had done a good job and drove off. By the time I got to the light, the SMELL OF DIRTY WET RAG was enough to make me turn around .When I looked around the interior of my car , there was dirt and wet spots all over, the screen had smudges , the outside of the car had wet spots and dirt spots all over as well . So I went back and talk to Derrick the manager , unbelievably rude attitude from the get go , I explained the situation and all he could say is that $50 is just a wipe down , although i was told differently when i selected the package .He told me they could do a quick semi wipe down , and call it even. I explain to him that was not fair for i had selected the " Executive" package i was suppose to get decent car wash , i would rather get a partial refund basically ,pay for the basic wash since that is the actual service that i got being generous here ,but he just said "NO ….., I won't do it at all, sorry we are at impasse" , and SLAMS MY CAR DOOR , also I speak Spanish so i understood perfectly what he called me after he slammed the door , not even worth repeating , but i will say this ...DON'T WASTE YOUR TIME AND MONEY AT THIS PLACE , THEY SURELY DON'T CARE TO PROVIDE DECENT SERVICE OR ANY BASIC CUSTOMER SERVICE . This place should really reconsider their policy and procedures , if they want to be in the service industry .

This is the only place I trust to wash my police motorcycle. The GM Derek is always pleasant and willing to go above and beyond with their customer service. This is definitely my favorite Carwash by far. Quick service and LEO friendly.

This was my 4th visit…every time I’m hoping they’ll exceed my expectations. And each time I am disappointed. Today I asked for wash, vacuum and wipe down of inside..I was told “$50, and it’s not a detail”…but last time was $30 for Basic? I thought prices went up..but realized afterwards I was charged for the ‘Executive Wash’. I also already tipped $6 when I paid with card, so total was $56. I have a 4-door Jeep Wrangler that I keep fairly clean, so this isn’t a difficult vehicle to get clean. I cannot even describe in words how unacceptable my Jeep looks afterwards. Please see photos of what to expect after the “Executive Wash”. I wish I could get a good photo of the front windshield and how ridiculous it looks with all of the streaks, but you’d have to see that in person. Needless to say, I wouldn’t recommend wasting money for any type of wash here. Update: The reply from the company’s owner is completely uncalled for and unprofessional. I was not told I “needed a detail,” I was simply told the $50 price is not for a detail. And according to the information posted to the company website, listed under SUV for ‘Executive Wash’ is: Hand WASH and dry, CLEAN windows, VACUUM, light wipe down of dash, CONSOLE, doors and seats, rubber floor mats, wash wheels and tire dressings. So judging by the condition of my Jeep after the service..I paid the full amount for services listed, yet not fully performed. Giving the benefit of the doubt, the owner might be confusing my Jeep with a different one that came in today, because I absolutely adore my Jeep and I assure you it has never been “trashed”. But it’s ultimately not up to me to defend my review, as the after photos speak for themselves..as well as many of the other one star reviews listed with photos. But thank you for taking time to reply and allowing others to see what type of business you run.

I have been bringing my car here for years. Of all the hand car wash places in this area West U, River Oaks, Bellaire, these guys are the best. They hand wash and hand dry the cars with great care. I’ve only ever used them for wash and vacuum, but they also do full detailing, wax, etc. I’m usually in a rush so I appreciate that they run cars through efficiently they have two lines they run cars through and then dry/detail the cars in a larger area. A car wash takes about 15 to 20 minutes. There’s a Cavo coffee place next door and I’ll usually grab a drink and or a bite to eat there.Services: Wheel washing

Avoid! I went in to get my car washed. Not really worried about the outside since it was a rainy week. I really needed to inside cleaned though. I waited inside and came out to them closing up around my car. I got in my car and was shocked. I basically paid $40 plus tip for nothing. They barely vacuumed and for sure didn’t wipe anything down. I have dirt and dust everywhere. Not even an attempt at cleaning anything. They didn’t lift my floor mats or go into my cup holders at all. They didn’t even put the vacuum in my seats. Also it’s a hand car wash and they didn’t even bother to open the gas cover and wipe that out. I should have just done it myself. Biggest waste of $50

$50 dollar car wash and they did a horrible job. I was first in line and I had to tell them twice to redo a few things. Once I left and was able to look at my car I saw they did not wash my car well. So disappointed. This pics were taken 10 min after my car was washed. Too expensive for the wash to be this bad.

Today I visited this business for a car wash. I specifically chose the package to clean the interior of my car. The cost was $60+. There was only 1 other car there so it was not busy at all. It took around 15 min for the service. Upon returning to my car, I had to request that they wipe off the writing on the window. I was in a rush to get to my next stop so unable to inspect the job. Later in the morning, I realized that they had not cleaned the interior windows. I have a dog who leave "nose art" on my driver's side window. I am so use to it that it took me time to notice it was not cleaned. I called the business to verify this service should have been completed. This is where it went south. The employee verified, yes it should have been done. When I explained that I unfortunately was already in Katy where I live and could not return, he offered a free wash next time. I had to explain I am only in the area once every 2 months. That was not possible. He became very rude and said "I am trying to make it right, take it or not." I had nothing to keep to show this "promise" in 2 months. He could have offered a partial refund as he did verify my pay information. My issue was his tone. I explained that I just wanted him to know that the quality of work was sub par. And it was empty! The way he treated me as a customer was so poor I cannot recommend this business. Find another location!