Sofyano

I needed a new suit on short notice and Abdul assured me he could tailor the suit in less than a week. He was very friendly and helpful with picking out the suit and there was a good selection. I picked up the suit today right on time and it was fitted perfectly with the slim modern style I was looking for. I’m very happy with the suit so far and it appears to be good quality - 100% wool Made in Italy, and for a reasonable price. The other selection of sport coats were also beautiful so I’ll definitely be back again!

Abdul and Sam were incredible people to work with to make my dreams a reality! Their personal touch with their passion of creating an experience that was top notch is like no other! They truly KNOW what style, class, and presentation means! They LOOK the part, you will FEEL the part as they transform you to what you truly want! I’m so grateful to you for making my tailored wedding suit to exceed my expectations! Love, Mickey

The quality of clothes is actually very good. The customer service doesn’t match the clothing. I tried to get a wedding suit here and gave Abdul a timeline of 4 weeks. Ten days past the deadline, I asked three times for an update and kept hearing “I’ll check on it.” I had to purchase another suit because of the uncertainty and they don’t take any returns or refunds. Not even a discussion about how to remedy their poor service that made me spend extra. Missing a deadline for a business suit is one thing, but for a wedding and not communicating, it’s unacceptable. There are plenty of other stores with quality clothes who actually value their customers. Only giving two stars because the clothing quality is good. Overall just a sub par experience for the price.

I wanted to support a small local shop, but I also didn't want to spend a king's ransom on a suit that I'll only wear very occasionally. I saw on the website that they had some cool looking ones for about $300. So I went downtown and went to the store and right off I was clear, but polite, with the guy. I wanted a $300 suit, not one of the $700 ones I saw all around me. "We don't have any $300 suits," he said, not very warmly. I told him that there were such suits on the website. "The website's out-of-date," he replied. No apologies. No promise to update it. I just felt a little scorn for my unwillingness to spend on a suit an amount that could almost buy a plane ticket around the world. It's been a week and I see that the $299 suits are still on the website. Where I come from, we refer to such business practices, as "bait and switch," or "shady." Not sure why they'd expect people to trust them.

Sam was awesome to work with. I decided to get a new suit for wedding season and it was tailored to perfection. I also purchased a pair of shoes, and he did an amazing job helping pick out a pair to match with the suit, and then stretching them for a better fit. I also brought in an off-the-rack suit from Macy's to be altered same-day. I dropped it off on a Wednesday at 11:00AM, picked it up at 4:00PM, and wore it on Saturday feeling like it was brand new. Great quality, great service and I will definitely be back in the future!

Best suit store in Columbus. Customer care is outstanding. Be prepared to learn about suits and style when you enter Sofyano. When it comes to suits, the selection is fantastic and the value beats major retail chains. I go here every time I need a suit.

This place isn't what it used to be. It's sad, as I really like supporting the small, local shops. Read the latest reviews and you'll see their reputation is declining on Yelp. I purchased a $800 suit for my wedding and I had them line up some alterations to make it fit a little better. My suit was due to arrive on 2/12 which they claim it did. Well, it's 3/8 and I'm STILL trying to get my suit picked up. Some days they are open, some days they are closed. Some days appointments only, some days nothing. I have even just randomly showed up when they are supposed to be open and it's closed. I even tried to make an appointment and was told they’d call me back and never did! So, I called them and told them I needed to pick up my suit and schedule an appointment and was denied!!! Since this is my 4th try at trying to pick up my suit, I finally just said, "you tell me when I can pick up my suit?" He said, "Saturday." I am now going to have to make a special trip downtown. So, I'm writing this review before I even get my suit. That should tell you how bad my experience has been.

My overall experience was okay, maybe good at best. The day I went for my appointment and made the purchase, Abdul put pins in my pants and jacket to note the alterations I would need. I was told 6 weeks later my suit would be ready. Great. 6 weeks later I show up to pick up my suit. Pants are slightly tight but still wearable. Jacket sleeves were still too short. Matter of fact, they didn't alter the jacket at all. Smh. Tell me: what was the point of the first appointment and waiting 6 weeks if only 1/2 alterations were going to be made? It's funny, because I noticed in the first appointment Abdul did not take down any written notes. I literally told my wife I wondered how he would remember what all needed to be done. Well, long behold everything did not get done and I would have to come back a third time. In that second trip, Sam was there, and we found a larger jacket that could be altered to my fit. It wasn't the same jacket as what I paid for and what was in the first appointment, but whatever, it'll do. THIRD and final trip, I pick up my suit. The jacket alteration was good, not great, but good. I heard positive things about Sofyano, so I decided to give them a shot. My main thing is I didn't appreciate paying for a suit and making arrangements to get it altered, only to find after 6 weeks that the work wasn't done because they didn't do their diligence on the front end. It's not like they didn't lengthen it enough - they didn't lengthen it at ALL. Waste of everyone's time. These are the little things that people remember.

Sam was phenomenal to work with. Aside from being just an interesting guy to talk to he’s an engineer who later decided to create suits, he really knows his stuff when it comes to clothes. I’m very picky when it comes to clothes, and Sam patiently answered all of my questions. When I made poor requests, Sam kindly explained what the better option would be. I’m very glad I listened to him. Based on our conversations, I’m pretty sure he personally makes most of the things he sells in his store. The suit and dress shirt I bought are amazing. I’m planning on wearing them for years to come. If I decide to invest in another suit, I’ll be back. Thank you, Sam!

I got an amazing suit from Sofyano that really made my wedding day. I went in assuming I was going to get one thing, but Sam talked me into a bolder color that ended up being exactly what I needed. He helped me nail down accents and accessories and I picked up a suit that fit me perfectly. I'll recommend this place to anyone who needs a suit in Columbus.