Reviews
The only good thing about this place is the ladies in navy blue scrubs that be taking the vital signs. That's why they're getting the one star. Expected wait time to be seen on average is 2 hours but you can expect to wait even longer. Don't waste your time.
Would recommend elsewhere. There's only a single person in the staff that I feel comfortable with. Some of the other staff are a bit incompetant. One time, me and my mother had to go into the office of a counselor/nurse to sign up for a program to help pay the medical fee. The lady was incredibly rude and not understanding at all that my mother wasn't good at english, and I'm not good at translating either. Like why would you have a job that most likely have people that DON'T speak english? The wait is longer than expected, even if you're getting 1 shot of a vaccine. Good thing I'm not going anymore. I don't like it here.
They never answer the phone or call back after you opt to be put on the call back list. They’re unprofessional and have been holding my medical records from me for months now. Worst place I’ve probably ever been to in my entire life
I took a day off to take my sister to this place for a doctor’s appointment this appointment took 2 hours to schedule, the doctor himself had to go get the receptionist twice to schedule because she apparently didn't understand that it’s her duty to help schedule the appointment. We got there only to find out that the doctor only comes in on Wednesdays now and so we were told to go home and wait for a phone call. I suggest going to a different place. Don’t waste your time here. UPDATE: The doctor never called.
They never ever ever answer the phone when you want to make an appointment. Only still going because my siblings love doctor Kiet who was recently transferred here. If it wasn’t for him, we would never come here.
My wife and I have seen Dr. Rom here for several years. Although it's not a 5 star faciity, it certainly hasn't been as bad as some of these other reviews have claimed.
Waited in a room full of people waiting for their COVID shot for an hour. Then NO STIRRUPS FOR THE GYNO EXAM. They put me on the pads people use for their incontinent dogs and asked me to spread. Then sent me for a mammogram but the script wasn’t valid. There’s really no point to go here tbh.
Sad to go through most of the negative reviews. According to me this is one of the best healthcare center that provides almost every healthcare services and very affordable. Place to remember if you don't even have have health insurance, you will get instant assistance for any needs you may have.
I am not a patient, thank God, but my fiancé is so I know from being with him during his visits or even just trying to get appointments or reach Dr it is virtually impossible ! The staff seems incompetent or they don’t really care. My Advise is Don’t go to them at All. Find An All around Competent Dr as Well as Staff. Dr’s should provide a certain type of welcoming, clean, friendly environment for their patients it shows care for their patients. It should be surroundings where they can be comfortable as they wait to be seen in a reasonable amount of waiting time . Not wait for hours at a time. Consideration is needed all away around especially excellent deliverance of medical treatment. Anything less means find a reputable Dr elsewhere, Please For your sake and for Your healths sake !!
Always more then 1 hour late service Completely disappointed I’m gonna change our grandma primary care ASAP