Spears Travel

Spears Travel has been a great business for our travel arrangements. Very professional and especially very accommodating to my special needs while booking my birthday cruise! Thanks! You are the best!

I would normally write about how horrible of an experience I had dealing with a company, but this 1 Star isn't that type of review. No instead this review is about how Spears Travel just flat out STOPPED responding once the OWNER "took over". I reached out to this "travel agency" via their website and requested information regarding a trip I was wanting to plan. One of their representatives responded quickly and requested some more information. Once provided I received an email from Greg Spears Chief Executive Officer saying he would personally handle my request. That is when I started noticing a drastic change in customer service. I responded with the additional information he requested but after a week no response. I emailed him directly again but again after a week no response. I emailed him AND the prior representative but again no response. I went into the office and was told "Mr. Spears" isn't available. I left a message with another employee for him to call or email me. No response! I called and left a voice mail for "Mr. Spears" with the same result...no response! Needless to say, I will NOT be using Spears travel for my personal or business travel, and if the "Chief Executive Officer" feels this is "customer service" then I would highly recommend you strongly consider ANY other legitimate travel agency as well!

First time using a travel service and it was excellent! Thank you Gayla!

Great travel arrangements. Great price and excellent to work with. Will definitely use this company again for my travel needs.

Had a great experience dealing with this A+ company. Amazing people that truly care for there customers.

Debbie helped the wife and I book a last minute vacation to Key West. Excellent service and I would recommend them in the future.