Sport Clips Haircuts of Strawbridge Marketplace

First of all, I went into the store around 5pm and checked in and said 91 minutes wait so I left and came back when it told me on my phone 4 minutes ago saying your stylist will be ready in about 15 minutes. When I arrive my name is off the board and I ask the lady showing her I assume she might’ve been upset since I was the last person to get a haircut for the day however that issue wasn’t even my fault I got another message saying I was on deck after I was in the store. I ask the lady originally for a 1/4 of an inch all around and she suggests a 6 but after it was done practically all my hair was gone leaving a little longer than a buzz cut left I wasn’t gonna get upset in the store since Whats done is done but I have been going here for 6+ years and every haircut has been good until this one. I get it your closing soon but it was something happening to the system so don’t take it out on me for that. To say I’m disappointed would be a understatement to say the least.Service: Haircut

First time going. DO NOT get your haircut by the red head dude. Andrew I think was his name. Had no clue how to cut a basic man’s haircut. Ears are raw from his comb, multiple corrections, overall just a bad/gross experience. 28 dollars for that is insane.Service: Haircut

Today wasn't the best. Usually I ask for a high fade cut and explain it and end result is always perfect today, my stylist asked me what I usually get from their notes, I agreed. Usually at the end of the cut before the wash, I'm asked if everything looked OK. Was never asked or handed the mirror. Led staid back to the wash. Came back to see me cut was lower than I usually get and asked if she could raise the fade higher. She then said to herself, "so another haircut got it" and proceeded. At the register I was charged $41 for a typical $27 cut. I asked went and she said I did the double MVP. I never asked for the double. She asked earlier if I wanted the mvp wash after and I said yes. Said she doesn't charge for the other haircut. I'm confused, if you get your haircut and it's not too your liking, why charge me for a second if I never left the store. I also requested a stylist on the app because she usually knows what type of cut I get but somehow I got a different person and a bad service altogether.

First time Excellent treatment Walked in Got signed in Was served in good order Nice job with haircut Will come backService: Haircut

Jenn gives the WORST haircut ever and was extremely unprofessional/rude. I will tell everyone I know to avoid this location at all costs! Just mean!

Courtney is a fantastic stylist, I would use her every time that she’s available, she deserves 5 stars. The MVP treatment is pretty good, but it is over too quickly. I can’t give the franchise five stars because the online check in through the app is useless. I always use the app to sign in, and I always get bumped from my allotted time frame. The app tells me when to be there and I arrive a few minutes prior. But as I walk in someone who is behind me in line who happens to be sitting in a chair gets provided service first even though I am there prior to my arrival time. Now I have to wait an additional 30 minutes or more. I hate it. Makes me not want to be a customer anymore.Service: Hairstyling

Made a check-in online, immediately headed over to see NO ONE there. Closed LOL. The sign said they were open until 7pm, but uuuhhhh... It wasn't 7pm, and it's not a holiday. So yeah, that was a fun wasted trip

The woman who cut my hair did a great job and the MVP treatment was superb. My only complaint for not being 5 stars is the other stylist were just constantly bad mouthing previous clients. It wasn’t the most professional atmosphere and did not contribute to a relaxing environment I like to have when getting my haircut.