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Reviews, get directions and contact details for Staples

Staples
"With a focus on the community of small businesses and consumers, Staples in Cambridge, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online."
Address: 186 Alewife Brook Pkwy , Cambridge 02138, MA, US
Phone: (617) 547-3948
State: MA
City: Cambridge
Zip Code: 02138


opening hours

Monday: 08:00-21:00
Tuesday: 08:00-21:00
Wednesday: 08:00-21:00
Thursday: 08:00-21:00
Friday: 08:00-21:00
Saturday: 09:00-21:00
Sunday: 10:00-19:00


related searches: Office Depot, Staples printing, Staples locations, Office Depot near me, Staples hours, Staple meaning, Office Max near me, Office supplies near me
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Reviews
I put in an order in October. Never received a call or email to pick it up, but received a call about how they were going to toss it. It’s just annoying because the last time I went next day to pick up my order from Staples, the woman told me that I needed to wait to be called…which one is it???!!!
Very, very pleased with the patient and knowledgeable assistance I received from Cesar while evaluating printers , afternoon of 10.24.20. He really went out of his way to clarify the different properties of various printers. and what would serve my needs. Tech savvy I am NOT- but he was never condescending or too technical for me to get a great deal of good information from him. So, shout out to Cesar! Thank you! Eileen
I bought a chair online. It turned out that the chair was too small for me. I called the Staples return center and they told me that I could return the chair in any store. I went to this store and they said I could not return it there and that it was my problem! But it doesn't stop there. I called the return center again from the store. After 25 min, they finally told me that I couldn't return the chair to the store. The store staff laughed at me! Do you think that anyone that offered help to load the chair back in my car? This store is a joke. Do yourself a favor a go buy somewhere else that appreciate customers.
Went to a staples with my friends cause I wanted to look for a monitor and some art supplies. Was there for about two minutes when a worker came out to us and kicked us out for no reason. We were just looking. Another group of people were there and nobody went up to them. I’m not trying to overthink anything but a group of POC walk in and get kicked out but the other group of people who were white didn’t. Very interesting and I would love to know the reason for it.
DO NOT use this staples for anything. The customer service is atrocious. They will hang up on you. The manager conveniently "goes out to lunch" if you need something. The employees transfer you around without giving you any useful information. DO NOT USE THE UPS SERVICE! If the package is lost they will not file a claim on your behalf which is what I was instructed to do by UPS claims department. Staples violates their agreement with UPS by not filing claims for the customer that were shipped from that facility. I hope that UPS will rescind Staples' right to sell their product. Especially if they cannot uphold their end of the contract.
Staff greeted me when I walked in and pointed me to the self service printer section. Knowledgeable staff helped me print quickly. Helped me track down correct toner as well.
I went to Staples to get a few resumes printed for an upcoming interview. I went to the copy center and asked if they could make a few copies. I was told that they were to busy but I could do it myself, but I would have to buy a box of resume paper. I didn't really need 100 resume sheets. I asked if I could buy just a few sheets from the copy center. I was informed by the very crabby copy manager that they could not do that after someone else told me no problem. I just walked out after that.
Tyrrell at printing service was extremely helpful and kind when I needed last minute help with printing. Thanks so much!
The store is clean and the staff are very helpful. And I don't know if it's under New Management but the products are now appropriately targeted 2 the needs of the people who shop there. And parking is never a problem.
Awesome location, great customer service! Shoutout to Kidus!!!!
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