Reviews
This was simply the fastest and easiest car buying experience I've ever had. David Salesman was awesome. He was able to get me everything I wanted to know almost instantly. He is very knowledgeable and super friendly. Chad Finance had me in and out in an hour, great guy to work with. They were upfront and honest, didn't waste my time. We made a deal and I was out of there. Go to this dealership!
Our experience with Star Motors was excellent! Justin was attentive & very helpful. Chad made the purchase quick & easy! Overall, we are very satisfied with the car & the service. We will be back!
I’m not a person to recommend shopping at a specific dealership, but star motor cars has become an exception to that. I’ve now purchased two cars from here and the experience was wonderful on both occasions. Courtney, Justin, and Chad were all very friendly and efficient getting us in and out with our new vehicle. Aside from being friendly and quick, another huge benefit is that they don’t mark up their vehicles, the price online is the actual price when you visit. The only con during our visit was that my wife used their automatic espresso machine and I’ve now been asked to purchase one. I will be back next time we look to purchase a vehicle.
I was assisted by Courtney and I want to make sure I am letting everyone know how good of a sales associate she is. She made me feel comfortable as soon as we met. She also did very well in listening to some points and concerns I had about a vehicle and she promptly offered to investigate them. I ended up not purchasing the vehicle I looked at this store because I found another model in another store that was more suitable to my needs but I think I should recognize her here since I had a great experience there with her. Thank you, Courtney!
I went to this dealership shopping for a car. They did not have the car I wanted with the options. I ended up finding a nearly new Mercedes nearby, still under warranty. I needed to transfer the app and ownership with Mercedes, who told me to go to any dealership for this 'easy' process. So I went back to Star. They wanted to charge me $100 and the salesman told me it was for his 'time'. I called Mercedes Benz and they had never heard of such a charge. It was basically just to make sure it was my car. I went to another dealership. They were helpful and done in minutes. Needless to say, Star won't be getting my future business. The way a dealership treats you before and after a sale says a lot about the long term. Reply- Don't show me after the sale, show me always, before and after. That is true customer service on a premier vehicle !
I must say this car buying experience was the best one I've had. I wasn't really familiar with this dealership, but my mechanic who did the pre-purchase inspection put me at ease when I told him where I was buying the vehicle from. He gave me the history of the dealership and educated me about them as well, and let me know I was in good hands. Courtney the pre-owned sales rep and Chad in finance made sure I was in and out in no time. I appreciate the experience and their patience. When it's time to upgrade I already know where I'll be getting my next vehicle.
Star Motors Cars has provided amazing service. I was treated badly at another dealership and Star and Steve my service representative came to my rescue. I was actually reviewing the other dealership. Wishing Steve the very best retirement. I will ALWAYS use Star Motor Cars. If you're looking for great service with a personal touch, contact Star Motors Cars today!
One of the oldest dealerships in houston. Yes they have added nice new buildings but they still have some of the original buildings which I love.
We worked with Justin Seureau directly. He did a great job. Easy process in and out and more importantly we were treated fairly with our purchase and trade in. Happy wife happy life. They also don't have all the other hidden fees that other dealerships pull out with their Addendums. Don't be fooled. Thanks Justin for your efforts.
Been going there for years. Bought plenty of cars from them … always seemed to get a fair deal on what I wanted. Of course, the COVID excuses kinda ruined any “deals”, but that’s everywhere you go now. Good folks in service … as long as you’re not in a hurry. They are usually pretty busy …