Reviews
Great and reliable mechanic shop! I have been bringing all my vehicles here for 7 years now and I have always been taken care of! Kyle was awesome at helping with the breakdown of what the job was going to cost, and Carlos, did an outstanding job at repairing the issue my vehicle had! I am very happy with how everything turned out!
I brought my car to Memorial Car Care to get a new oil pan after being told I needed a new one when I was trying to get an oil change. Kyle was very helpful getting me a scheduled time to come and ordering the part needed so that the service could all be done the same day. After being my car in and seeing my oil pan it was determined that I only needed a new plug for the pan instead of a whole new pan saving me over $600. Very appreciative that they were able to identify and provide such a cost effective solution when several other shops insisted I had to get a whole new pan rather than just replacing the plug.Services: Oil change
Memorial Car Care is professional, hard-working, honest and accommodating. I really can’t say enough good things about my experiences with this company. I’ve taken my car there three times now and can’t imagine using anyone else. They explain details, discuss options and then go above and beyond to deliver. It’s a relief to have found a business I can trust with maintenance, repairs and body work. Kyle is a car superhero!Services: Auto body & trim repair
I should have done this review sooner. I moved from the suburbs to the city 4 years ago. My son recommended this shop and they truly are outstanding. My service manager is Kyle. He’s great at discussing options especially if it’s an expensive repair. I trust him and rely on his advice. Turnaround time for service is short! If I recall only once did I need to leave my car overnight and that was only because the part came in so late. He has serviced my 2008 i128 and X5 BMWs.Services: Auto windshield repair
Kyle provided a detailed calculation of how much each repair would cost, even providing options for less expensive parts they could use and how long those would last. He said one of the parts for my steering wheel always runs out of stock, so they keep extras at the shop. He helped walk me through different options and eventually helped me decide to keep my older vehicle. They completed 3 major repairs within a day and a half! When I got my car back, it was like driving a new vehicle- they even reset the clock on my dashboard. The attention to detail and Kyle's intelligent, thorough communication was unparalleled. I'm so thankful to finally find a car shop I can trust in Houston!Services: Vehicle safety inspection
Service is outstanding. I took a car in that the dealer said needed $2K of work. Memorial looked at it, tightened some gaskets, and told me that nothing else was needed — no charge. They are great with customers and have a history of providing cost efficient solutions to problems.Services: Auto engine tuning
Recently had issues with clock spring and faulty crank sensor needing replaced. Memorial Car center were very helpful in taking my car in at short notice to investigate the issues. Once the problems were diagnosed then they provided a fast turnaround and got car back same day. Prices are reasonable and cheaper than the other car center I used to use nearby my work office.
My car needed replacement of lower control arms and cv axels. I received a reasonable quote from Mr. Kyle and he provided excellent service of communicating and finishing up on time. He went over and above by showing me the old parts and pointed out where they were damaged. Very professional and knowledgeable, I highly recommend them!Services: Steering & suspension repair
Being new to Texas, I took my car in to have the engine light diagnosed so I could pass inspection. Gene and the staff went above and beyond, providing amazing service with a very difficult diagnostic issue. They delivered on their promise even though it required many hours of extra work. I won't go anywhere else in Houston.
I ordered my tires online. Scheduled my appointment for the end of the week. Goodyear called me and told me my tires had already arrived and I could get them installed earlier. I showed up a day early around 7:30AM and was out of ther in about 1.5 hours. Quick and efficiet work.Service: Tires