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Reviews, get directions and contact details for Starbucks

Starbucks
Address: 1331 Pennsylvania Ave NW JW Marriott Washington DC Lobby, Washington, DC 20004, DC, US
Phone: (202) 393-2000
State: DC
City: Washington, DC
Zip Code: 20004


opening hours

Monday: 06:00-18:00
Tuesday: 06:00-18:00
Wednesday: 06:00-18:00
Thursday: 06:00-18:00
Friday: 06:00-18:00
Saturday: 06:00-18:00
Sunday: 06:00-18:00


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Reviews
Relatively quick service and able to handle a large amount of customers with precision. Very friendly and polite barista, but cashier was rude and impatient. He threw food around and never apologized for getting my order wrong.
Highly advise going 2 blocks in any direction to a different coffee spot. I know what I'm expecting when I grab a Starbucks, but the staff here are very incompetent. Just asked for a grande latte with less milk, and the cashier couldn't fathom the request. Ended up charging me for a tall latte and adding an extra chot charge, making it a $7 latte that should have cost $4.80. When I asked why my charge wasn't the same as the listed price, he just unapologetically printed me a receipt. Never coming back to this location - there's another Starbucks down the street that is much more friendly and skilled.
Be very careful with this place. It’s located in the hotel’s gift shop. They take advantage of the people who live in the hotel, charge everything way more expensive than other stores. I was charged 10.99 plus tax for a super small egg and cheese croissant, which is almost a double price but even smaller size than other Starbucks stores. Felt I was robbed.
The summer refresher thing is great. I came in just before closing and it was exactly what I needed for a hot evening while sightseeing.Food: 5/5
Not an actual Starbucks - can’t use your Starbucks app to pay and food prices are outrageous - $10 for a breakfast sandwich that costs $5 at a typical Starbucks.
I know, I know...it is a Stsrbucjs inside a hotel so not a real location. I wanted a trenta black tea lemonade with Stevia. Venti was the largest size. No Stevia. And no black tea, they had to brew it. And they don't take the Starbucks app for payment. And when I got the drink I didn't really order it tasted like fish water. 2 for the staff that had to put up with customers expectations that they simply can't meet. I feel sorry for them.
Clean place with plenty of sitting space - nice staff!
The kindest staff and barista! They inform you if there is going to be a delay in your order. Even though it’s crowded in the mornings they make sure to get everyone’s order out in a timely manner!Food: 5/5
Cierra is an absolute gem of a human! As I went to order an afternoon venti iced chai latte to get me through the rest of my work day, my ApplePay was acting up. I realized I’d forgotten to transfer the appropriate amount in advance, and was left fumbling at the register and holding up the line. Cierra didn’t even hesitate, she just said “Don’t worry about it, it’s on me! It’ll be under Cierra.” I was left speechless for a moment and she had to clarify that she had, in fact, bought my drink for me. It was an act of pure kindness, and it honestly made my whole day. I will absolutely be back, and you can bet I will be tipping her big time the next time we cross paths! Cierra, your vibes are impeccable. Thank you - your genuine warmth and kindness meant so much, and my drink was delicious!
Hard to locate, staff are not friendly. This branch is not worth the 1 Star.Service: 1/5
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