Starbucks

I just ordered two coffees from this location. While the man was making my daughter’s mocha, he ran his hands through his hair, twice. Employees should be educated on sanitary food/ beverage preparation. I won’t be going back to this location.

Went to this location today and asked for an Oat Milk Matcha latte , I made sure that I was clear about it being oat milk as I have dairy/lactose problems. 30min later my stomach is hurting so much, I have cramping and nausea. I saw the whole milk jug but I figured it was not from my drink but obviously it was. I already know I should probably give up on Starbucks but after today, I am officially done.

Employees here are almost always unpleasant. I get they have to deal with us basics all day but I'm always friendly and nice and probably have a nasty person 9x out of 10. Yesterday took the cake when I asked if they had the apple sauce pouches somewhere else for the kids because they weren't anywhere in the front where I could see them. The girl looked irritated with me instantly and took a deep breath before saying "we've NEVER carried that". I didnt want to argue with her that I get it for my kid EVERY time I go there so I just dropped it and ordered us drinks. Some people are new and I get that she might not know. While waiting I noticed the display was behind me, Filled with the apple sauce pouches. I grabbed one and planned the purchase it but when the same barista saw me with it in my hand she took a deep breath again and rolled her eyes and turned to another person. I just grabbed my drinks and left.

Prices are very inconsistent here and generally on the high side. Pour over machine was broken and barista did not offer Americano for the same price. We drove across town to Fred Meyer New Seward's Starbucks and got 2 cups for $2.72 cents cheaper. That's quite a big difference. Freddy's service at Starbucks is tons better also.

Really rude baristas. I've given the stand several chances, but they can never get my drink right I don't even order anything difficult. I shouldn't have to apologize for asking for my drink to be made correctly. They act like they're inconvenienced by the presence of customers.

Please retrain baristas for Customer Service. Rude comments.