Stark Street Lawn & Garden Inc

I had a weekend manager help us find a belt for a riding mower, he mentioned they didn't have it in stock, but could order it. I simply asked for the part number, because we needed it like yesterday. The weekend manager, answered with, " So you can buy it somewhere else, NO!" This is not the customer pleasing atmosphere that I am accustomed to. If this is company policy per Sean, (or Shawn) then this needs to change. A business builds customer loyalty by helping your customers get the part they need, even if they don't have it in stock. I emailed the VP. He said this is taken care of. I do wish them muck with future customers -from a business owner
1 7 years ago (23-05-2018)

Rethink your policies. I got no problem paying for a broken saw to be diagnosed. I paid you for that. Trying to to charge me $45 to put my broken chainsaw back together? Why not just let me take it all still a part and see for myself? Bad policy just caused you to lose thousands of dollars of future business from me. I would have taken the bar of my chain saw and disposed of the rest of my saw for you and bought another $1,000 chain saw from you.
1 7 years ago (26-12-2017)

Dont buy anything from those guys, they are ripping people off. Coastal sells stihl equipment for a lot cheaper. I will never go to them again, such an dishonest people there.
1 7 years ago (22-09-2017)

Great service. They could lower there repair/service cost
5 7 years ago (18-09-2017)

Very helpful in getting my chainsaw working. Great customer service. I'll be back
5 8 years ago (03-03-2017)