Reviews
Quick service! Thanks to Travis and Austin guys up front Had the tire size I wanted with choices. Fair tire prices, you get what you pay for. Thanks to the the technicians.
I've been using this shop for at least 10 years. They kept my 1999 Altima alive in that time. I could not recommend them more. I have always had top notch service. No unnecessary services have ever been pushed on me. Even when my old Altima was on its last breaths, they never tried to push repairs. Just did what I needed to make the car survive and even let me know when it was most likely time to move on instead of fixing it up one last time. Hopefully I won't have to see them for a very long time since I have purchased a new car, but they will be the first place I go if I have any problems.
They had excellent customer service! We were 3 ladies from out of town. The got us a tow truck and got our broke down car figured out and fixed by the end of the day. I didn't think pricing was bad especially for how quick they were. Their bathrooms were clean and the office was very tastefully decorated.
I'm very impressed with the level of service at Steve's Tire & Auto. I dropped my car off at 7:30am to have my radiator replaced and it was ready for pick up by 1:30pm. The employee's were very friendly and helpful, very pleasant experience while they were diagnosing my car and estimating the cost. I recommend them and I'll be going back for my future auto maintenance.
The bald guy with the glasses has a habit of calling black women “GURL.” I have an issue with this and won’t be returning.
My truck overheated driving through Memphis. I checked out Google Reviews for auto repair shops in the area and this one had strong reviews. Vic at the shop was very professional and easy to work with in getting a diagnosis on the truck. The shop seemed very well run and the customer service was very good. I would recommend this place to anyone looking for a trusted repair shop.
Hit me with a $10.40 shop/service fee at checkout after never mentioning it during initial price quotes. Bought 1 tire and they said they would put best 2 in front. They didn't do it. Parking is bad. Told me I was lucky it was done in a day because how busy they were.
I can’t say enough good things about this shop! We made an appointment, my husband talked to them about our vehicle snd the issues. My husband dropped off the car late that afternoon and they brought him back home. They called first thing in the morning next day and the car was ready for pickup. They came and picked up my husband the prices were fair. Oh my gosh - since my husband retired from auto repair after 35+ years and he can no longer do this type of work it is so nice to find this gem of a place with honest caring people and customer service. Key Word - Great Customer Service! Thank you Steve’s Tire and Auto! You have our business!
WOW IS AN UNDERSTATEMENT!! I have never been to any business that was so well operated! My husband and I needed a lot of stuff done on our truck and called to see when we could bring it in. They were happy to get us in right away. We walked in and Travis greeted us and knew right away what we were there for and had everything organized as in order for the work to be done. We left the truck expecting to to take at least a day or so due to all the work needed but Travis called us that same day and said it was finished! Unbelievable! They were so nice, friendly and professional! Shout out to the BEST tire and auto we have ever dealt with! They certainly earned our business for the future!
When I called about getting a leaky tire checked, clerk told me they could take me at 8am on Saturday. So I arrived promptly at 8am on Saturday as instructed. Guy at the counter told me I would have to leave it, which wasn’t discussed over the phone. No big deal…my gripe is that he wouldn’t give me a ballpark of when it would be ready. I’m one person with no ride back home or back here, so that makes it impossible for someone like me to plan for pick up. Going to put it off a little longer and try a different shop with hopefully better service scheduling abilities.