Reviews
If I could give this service no stars I would. I called for a tow truck at 6:21am, after waiting for 3 hrs, tow still took forever to arrive. And forget calling anyone and actually getting to speak to anyone on the phoneService: Car towing
Same experience as everyone else - my roadside assistance assigned this company for a tow. Waited over two hours. Call the company - no answer and voicemail is full.
I work for an motor club. This tow provider was arranged to tow a vehicle around 8:40 a.m. provided the customer a ETA of 10:45 a.m. no one showed. Ive called the dispatcher and the company atleast 25 times and phone goes to voicemail every time. Garbage customer service. No wonder they're rated 2.2 stars.Service: Car towing
this company never showed up after 4 hours of calling and waiting. not even sure why they are still in business at the moment. id give this place no stars.Service: Car towing
if i could leave 0 stars i would. I needed roadside assistance at 4 pm on wednesday afternoon. The given eta was 5:42. at 7:30 i still had no new update then i called several times and had gotten no answer. i had to leave my keys in my car unlocked because i sat in the freezing cold for 3.5 hours and couldn’t wait any longer. Called this morning and they told me the tow truck cancelled at 6 pm yesterday but did not give anyone a update on that or a reason why. Definitely do not recommend this place.
This has been the worst experience with a towing company. I called my insurance company at 2:00pm stating I needed a tow for my car. They responded with the towing company info and said the ETA would be about 60 min. Two hours later I still heard nothing. I called the supplies number and no answer. Called my insurance company explaining it was well over 2 hours waiting, they call the dispatcher and said the guy was stuck in traffic from an accident and would still be about 45 min. I said fine and waited the 45 min which turned into another 2 hours. I again called the number to contact the guy coming to tow my truck and no answer. The tow FINALLY showed up at 6:45pm, almost 5 hours after my initial phone call. Thankfully my car was in my driveway and I wasn’t on the side of the road. This service is unacceptable and since the tow was stuck in traffic I should have been notified and they should have sent out a different tow. Don’t supply a contact number if you are unable to be reached or do not answer. I am truly disappointed in this company and their service.