Reviews
I needed a reck an pinion and a coolant temp. sensor and I needed it fast!!! My usual mechanic couldn’t get me in for a week and a half and that just wasn’t going to work, after calling a few others I was told a similar wait time. I came to know of stokes by their very high rating in the google reviews. 4.8/5.0 at that time !! After seeing that they were only 3 miles from my apartment I was hoping they could get me in sooner. They got me in within 48 hours. Points for stokes. After diagnosing the issues correctly they called me and quoted a price. Cheaper than my usual mechanic. More points for stokes. Couldn’t of been more happy with the service. Extremely friendly too. Going back here next time. No doubt about it. Thank you Stokes. U guys are great.Services: Steering & suspension repair
Absolutely thrilled with the service I received recently at Stokes auto. Jamie, Andy, and Frank took their time to explain the repairs necessary for my truck. They also went through the truck with expert attention to detail to ensure that everything was in premium operating condition. I highly recommend this honest and professional business. Thank you Stokes Auto!
Great service! Very knowledgeable mechanics, after a few bumps with a few other mechanics, they fixed my truck very easily.
I am absolutely satisfied with the wonderful professional service I received at Stokes. I was called prior to any repairs being made and prices were told to me right up front. Bobby Stokes made several phone calls to me as different problems arose with my vehicle and was very honest as to whether the repairs needed to be made immediately or could 'wait'. My family and I will be using Stokes Garage from now on. I was even impressed when I came back to pick up my car with my son, who is 8, the mechanic took time out of his busy schedule to give him a tour of the garage which was super special to him! Thanks to everyone for a job well done!!!
Thanks to Stokes Garage and Andy for fitting me in with replacing a broken strut. I'm back on the road! Staff was friendly. Price was very reasonable. Definitely will use this local shop in Elsmere again.Service: Steering & suspension repair
I found Bob Stokes a couple of years ago and wish I had found him sooner! I had to call him the other day with a question and he was extremely helpful. He even called me back later that day to check on how my car was driving. He provides a level of service I have not found anywhere else. I feel that Bob is honest and does his best to save his customers as much money as possible. He gives me his opinion and tells me what he thinks would be best for my car and my wallet! Bob provides excellent service and when I leave my car with Bob Stokes I feel confident that I am driving away in a safe vehicle.
We were on our way to Indian River Delaware from Harrisburg, PA when our 2000 class C motor home experienced a major brake problem. My Good Sam road service assistance contacted Stokes Garage and said we would be bringing in our motor home via a tow service. Even though it took us quite some time to get to the Stokes Garage, and it was late in the day, Bob Stokes made time to look at our vehicle. With the extent of the repair and parts needed our motor home would not be ready until the next day. Mr. Stokes and his staff went out of their way to get us a rental car and told us where to find the best lodging and restaurants in the area. Mr. Stokes contacted us that evening to see if we got good lodging. All through the repair process he kept us informed about the problem and all costs involved prior to doing the repairs. Once back on the road in our motorhome, Bob followed up to see if all was going well. Throughout the whole experience I have never been so impressed with the professional service we received from Bob Stokes and his entire staff. I only wish he was located in my home area. I would highly recommend him to anyone traveling in an RV and needing assistance in the Wilmington, DE area.
I absolutely love Stokes garage. I had to get a nice amount of work done on my car and me being a female sometimes I feel like certain mechanics try to get over and overcharge me, but not at Stokes. Stokes actually took time and called a manufacturer to replace my fuel pump so that I did not have to pay an extra $300 dollars! I will refer all my family and friends to this mechanic and I hope you try them out, you will not be disappointed. They stand behind their work and treat you like part of the family. Best experience I have had with a mechanic.
I was referred to Stokes from a national chain garage as I needed engine work done they would not do. I'm very glad they, the service I received from Bob and Andy was excellent. As someone who works in customer service, Bob and Andy are a shining example of excellent customer service. Stokes Garage kept me informed of their progress, their price quotes were accurate and honest, and their attitude is amazing. They have a sign in their office from their 50th anniversary, you don't stay in business for that long without being a honest with your customers and b setting and exceeding every expectation you give your customers. That chain garage doesn't know it, but I'll only be going to Stokes now.
Bob and his staff at Stokes are courteous,competent,and honest. They have helped me keep my Diesel Jetta running efficiently.I have been extremely please with all the repairs on my car. Bob goes out of his way for his customer. If he can save you money he will. His prices are more than far. He is aways available to answer questions and explain his repairs. I highly recommend Stokes Garage!!!