Reviews
Have made 4 online orders and could not be more pleased. All arrived quickly and safely. Wonderful selection of Armstrong glass. Flat rate shipping deal is really great. The most useful thing at any glass site online is the glass sample pics in your shopping cart . You can go to your cart and get a visual on the colors and types you've got in there so far , absolutely invaluable .
SW Art Glass had everything I needed and a good supply of glass to choose from. The prices are fair. The staff are nice. One thing that threw me off was the entrance is in the back of the plaza. I followed GPS and was confused when it took me to a loading dock. There's a door to the right of the loading dock. That's actually the entrance. I almost turned around and went home. I'm glad I went in!
Incredible selection of all types of glass for my art projects, from stained-glass to fused. Plenty of tools for sale. Both Rob's were awesome. I glad to have found a new glass supplier, and, close to home!
I have made several purchases from SW Art Glass that shipped to Florida. The glass is packed so well that I have never received one piece of broken glass. One time an item was accidentally left out of my order and John sent it so fast that I received it two days later. I feel that their prices are very reasonable and I really enjoy their flat rate shipping !!
So happy with the on line ordering and flat rate shipping. Ordering was easy and received the order within 2 days - and I ordered on the weekend. I desperately needed a particular glass to finish a project and they delivered. They are my “go-to” supplier!!!!!! Thanks for the ability to have an in-line source with reasonable shipping and quick turn-around!!!!!!
I just ordered my grinder and a few odds and ends hey, with $15 flat rate shipping, why not?! and I could not be more pleased! Fast shipping, order was accurate and beyond well packed my outer box took some damage but the contents were perfect, and when I emailed a concern about quality control of one of the pieces, it was returned quickly with an explanation of what I was seeing and an offer to make it right if the aesthetic of the piece was a problem for me it wasn’t, I just wanted to make sure it was functional!. SW ArtGlass is going to be my first stop for all my stained glass purchases, and I cannot recommend them enough!
Terrible customer service. Great products, that's why I went there. I find my glass elsewhere now. I don't have time for the owners shenanigans.
I've never been to the store in person, just dealt with they through web site orders and over the phone. They are amazing. I called the shop because one of the bezels they sent was broken in shipping. When they called me back to ask about it, I asked them about one of the glass pieces I had ordered because once I saw it in person, it wasn't really what I was looking for. Someone there took the time to go in the shop and find me what turned out to be a perfect color and texture. They shipped that and the bezel to me - for free! What store does things like that?? I'll definitely be ordering more from them, and visiting the shop if I ever get to Phoenix.
Very large selection on glass and extremely helpful staff!
I wish I could give this place a million stars. I went in on a Thursday afternoon and Jamie was working counter. I told him I was just starting out with glass and he took the time of day to basically give me a crash course and walked me around the store explaining the different types of glass and tools available. He helped me pick everything I needed and it was so much less money than I expected to spend. I feel really lucky to live in the same neighborhood as this shop and I will definitely be back!!