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Reviews, get directions and contact details for Tech Gen Consulting, Inc.

About

Managed IT Services & Support

Story

Unlimited StressFree IT Solution Includes: HiTech™ Customer Service, New Installation Allotment, Cloud Services Management, Data Security, Network & Printer Management, 24/7 Network & Server Monitoring/Response, Unlimited Help-Desk Support, Backup Mgmt. & Monitoring, Unlimited Onsite Service, IT Planning/Strategy/Budgeting, Anti-Spam & Antivirus Mgmt., Technology Vendor Management, Software Usage Support, Mobile Device Management.



"TechGen provides managed IT services and support to small businesses in the Twin Cities area. Our goal is not to just fix IT breakdowns. It’s to help you avoid them in the first place.Small businesses call us when their IT equipment, network, or vendor isn't performing. And our month-to-month StressFree IT™ solutions are why 95% of our customers stay with us, year after year. With all of our StressFree IT™ solutions, there are no term contracts and no termination fees.Our main office is located in downtown Minneapolis and all of our IT support staff work in that office. TechGen is ISO 27001-certified, which is rare for a firm dedicated to serving small businesses. We meet ISO’s rigorous international standards for data security."
Address: 2300 Kennedy St NE Ste 195 , Minneapolis 55413, MN, US
Phone: (612) 279-2400
moc.neghcet@yriuqni
State: MN
City: Minneapolis
Zip Code: 55413


opening hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00


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Reviews
I have been testing some computer repair issues with TechGen and am impressed with the responsiveness and the ability to troubleshoot and repair offsite. I know some hardware issues will require onsite IT personal but they do provide a good service. For small companies needing IT support they are a good fit, but those submitting the service request do need some minor computer knowledge/skills. After further use my opinion has changed with a lower score for responsiveness and some initial computer setup issues I am still dealing with. They could benefit most users as a good IT solution.
Great customer service and follow-through. Got me up and running with lots of patience and trial and error!
I am not very tech savvy but the tech was very patient and explained as he went which was very helpful.
TechGen is so incredibly helpful. I’m in the over 60 crowd and technology can be overwhelming! The staff here is always patient and understanding . . . And they get results!
TechGen is easy to work with and resolved my issue quickly.
Highly recommend TechGen for all your remote technology needs.
Andrew helped me with laptop entries, returning to work after 6 month sabbatical. Thank you.
The service is always prompt, pleasant, and effective! Excellent and expert service.
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