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Reviews, get directions and contact details for The Buffalo Spot

The Buffalo Spot
"The Buffalo Spot is a top restaurant in Phoenix, AZ. We have delicious Buffalo fries, Buffalo wings, chicken tenders, bread sticks, salads, wraps and tasty milk shakes! We offer takeout orders, online orders and delivery through our 3rd party partners."
Address: 2080 W Northern Ave Ste 100 , Phoenix 85021, AZ, US
Phone: (602) 973-1515
State: AZ
City: Phoenix
Zip Code: 85021


opening hours

Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-23:00
Saturday: 10:30-23:00
Sunday: 10:30-22:00

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Reviews
I had gone in to order the 10$ Wednesday special, I ordered two plates with extra chicken. The bottom of both plates by the time we got home was completely drenched in sauce, his was made incorrectly. He ordered Cajun and BBQ and got Cajun and very hot. Mine was Very hot w extra very hot. Below are pictures with the meals, he mixed his altogether and you cans see how badly the whole plate was drenched in sauce. I called in to let her know and she told me the girl who made out plates was new and offered no refund or replacement. Additionally, when I had gone in, sarcastically, she mentioned to me that if I hadn't specified it was the 10$ special she was going to charge me full price. I usually don't experience terrible service here so I'm disappointed fs.
I went in to order. There was no A/C. It was unbearably hot. It took a long time. All they did was fry the already breaded , frozen nuggets and tossed them in a bucket of sauce. The French fries had been sitting out for about 15 mins. I asked for fresh fries. Although they remained friendly her demeanor told me that she didn’t like me asking for fresh fries. My order was almost $30. I expect fresh food and don’t believe it’s too much to ask. I will never dine in there because they don’t use A/C. It’s close to 110 degrees today. Now home, I eat and the fries aren’t completely cooked through. Super disappointed with the whole experience.
The food is good but I literally had cold pieces of chicken in my order so I know it's all frozen food. My Boss Fries w extra chicken we paid for nothing smh order had been sitting there for about 45 minutes before I picked it. Not only was my food cold but the employee lied about the food being ready at 6:30 NOT 5:45. This is a huge deal because when we called those TWO times the employee had assured us that the food was going to be ready at 6:30 since she didn't know how to cancel the order or change the time- communication & transparency is super important! I HAD TO AIR FRY MY FOOD AT HOME. 2/5 I wouldn't come here again.
My half filled burger box of fries was pretty good for $8. I'm pretty sure they milked the cow in the kitchen because our shakes were served fresh in just 25 minutes, but that's ok my food arrived before everyone else's. Also got a $9 salad and they wrapped it in a little tortilla completely for free. I feel special because apparently the normal wait is an hour according to the person before me. The staff was really good at smiling while over charging and lying about wait times. I think they might be having a fund raiser car wash soon. They were out of lids and not very napkin friendly. They will probably go home feeling very needed tonight, with all those people needing so many things... Like the food they ordered. Tip: 10-15 minute wait is referring to each item ordered, but rest assured it will show up as each item is complete. Like a fancy 5 course meal. Enjoy
The food was good . However the wait time wasn’t so well. Not only that they forgot to provide us with utensils and they gave our order to someone else . They were not prepared for a Friday lunch hour rush. Consider preparing your staffing prior to lunch hour and training is a must.
I ordered from Uber eats a large Dr Pepper, a large Diet Pepsi, and an Oreo shake along with a large buffalo fries and reg buffalo fries with sauce it he side because I dont like it and was giving to my son. And all I got after spending $45 were the large and reg buffalo fries. No drinks no shake reg fries had the sauce on them they didn’t even make them correctly. Uber only refunded me $10. The driver said she didn’t look at the receipt and that she just asked if it was everything and was told yes. I tried calling the store for about 20 minutes and of course no answer. I dont have a car but I would have ubered to get my things. This is just poor customer service from every angle.
Food is good, but the service is garbage. Orders are never ready whey they say it will be and they always get the order wrong. You can call and complain, but they won’t answer the phone. Save your money and go somewhere else.
Been waiting for my order of 2 buffalo fries for over an hour Never go here if you’re on lunch break ! You will spend your whole break waiting for the food .Food: 1/5
You had me at cinnamon toast crunch shake. I stopped in and met these guys today and let me just say, Im impressed. That isn't easy to do. Their spot looks great, it's decent size and it has a chill vibe. The service was excellent and the shake... phe-nominal! I am for sure going back here next time I drive by and this time I'm doing it before lunch or dinner and I'm not just having a shake. If you're wondering, "hmm should I try it?" Don't wonder, drop in and grab a bite and do not, I repeat DO NOT forget to have a cinnamon toast crunch shake with your meal. Dine in! You'll be ok. Wash your hands n stuff. Thanks to the guys down at The Buffalo Spot, I will definitely be back!
There could be plenty more chicken on the Buffalo Fries for $15. Goodness gracious. However, the service was great, food taste great, and the sauces are amazing. : just a little pricey as everything is today.Food: 5/5
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