The Caroline

The management company at this building is an absolute joke. Don't waste your time touring this building, by the time your app is submitted they will have reneged on several of the offers they outline during the apartment showing. They will change the lease term, pricing, and concessions like access to the lifetime. The realtor, Zack only cares about his fee. He will offer x,y and z and then when its time to sign take it all away. Again, don't waste your time, this building is not only not worth the money but if it runs anything like the management company tries to rent it, you are better off avoiding it all together.

I was harassed by a gentleman by the name of Andrew Gross apartment 814. He asked for my number and followed me even after I told him no. Please be on the look out for a suspicious man who apparently follows girls.

Do not rent on the 4th floor! There is a gym right under it and the heavy lifting and dropping the lifts start very early in the morning, it is very annoying especially if you are working from homealso they ask more at renewals than what they ask new customers! They wanted 4850 at renewal for an apartment that they are listing 4700 to new tenantsvery weird

This residential building is beautiful and could be great but unfortunately its terribly managed. The noise level is unbearable due to being on a busy street and there's multiple subway lines, not to mention all of the people screaming, bus station right in front and car engines revving, for the past 3 years I have had to use white noise to sleep. Also, the lifetime gym promotion is a joke, with a meager 10% discount, it still well over $200 per person per month. Management is also really sketchy and will reprice your lease to way over market rate, my lease renewal was 60% higher and even higher than apartments listed in StreetEasy. Finally, if there's a rule they could make to make your life more difficult, they will enforce it. If your friend is visiting with a dog, forget about it. If you friend wants to come over and have dinner in the roof, forget about it. If you want to change your dresser and bring it in, forget about it. Want to use the 22nd st entrance, forget about it. Avoid this place at all costs unless you are aware of the above and still think their rent prices are worth it. Maintenance requests are taken care of in a very timely manner

Awful people live there. All rude and expect everything to be perfect.

Don't listen to the bad reviews of people who just like to do such things, I had to move there with my family for a 6 months renovation in my other place, great staff. great apartments, and greast happy vibrant building. John the building manager is terrific person and always helping, and the porters and doormen are equally helpful. Place is always clean, and always was a pleasure to come back there in the evening after work. I strongly recommend it.

My wife and I have lived in this building for over 4 years now. The staff and management are the best out there. They all feel like part of the family. From the apartment and amenities, to The Caroline team, it is the best building have ever lived in. Highly recommend.

I’ve lived at the Caroline for 5 months now and I never want to leave. The staff are amazing. The facilities are super clean and so nice. If you ever need something fixed they are quick to help. The location very convenient.

This is an awesome place to live. Great all around community. Would recommend this place to anyone.

Beautiful building, amazing view, and management is wonderful.