The Carpet Girl

Working with The Carpet Girl was easier than most of the renovation projects I have had done. The project was completed on time and to my satisfaction. The installers were professional and hard workers. The quote was for one day installation and they started at 10 a.m. and completed everything by 7 p.m. With the initial consultation, the owner and the project manager listened and asked pertinent question. My concerns were with safety and noise reduction, and all my concerns were met. The project required two different types of flooring within one space and a safe transition between the areas. They did an excellent job. Renovating in a post Covid world is different and it's necessary to re-evaluate expectations. Lead times are longer, prices for goods, labor and delivery have increased, and the selection is smaller. The folks at The Carpet Girl are conscientious and take pains to insure they can deliver what they sell. This was a positive experience and I recommend this business.

Getting our runners from The Carpet Girl for our two staircases and upstairs hall literally changed our comfort level in our home overnight! After three nasty falls two for my wife, one for me down the slick hardwood steps of our new house, we knew getting a runner would be essential. We just didn’t expect how much extra comfort we would derive from not even thinking about going up or down stairs anymore. Dianne and her staff were great to work with. So knowledgeable and incredibly patient with us as we worked to find the perfect material for our color and softness preferences. We’ll be using them again for an upcoming additional carpet need. And lastly, don’t just take our word for it, take a peek at how life changing it has been for our dog, Campbell.

I just got my carpet installed yesterday and I absolutely love it!!!! I was intentional about supporting a small business and working with Jennifer and the owner was easy, they kept me updated every step of the way and ultimately did an amazing job! I highly recommend them and will be using them again in the near future.

Amazing experience start to finish. I love love love my new carpet runner! The entire process was easy and comfortable. The showroom was fabulous and the people - top notch! If you are looking for new carpeting, call The Carpet Girl. You won’t be sorry! I promise!

What an absolutely awesome experience. Diane Grossman and her team made buying and installing carpet for my company a breeze. Dianne served as a patient advisor as we selected the carpet tiles while Jenn organized the entire install with seamless effort. The installers topped off the experience with their wit, professionalism and fast service. We had arranged the install project on a Sunday so as not to interfere with our 6-days of retail business. Jenn told me the installers would call/text me 30 minutes before they arrived so I could just scoot down with our building manager and GM. At 9:30 am, I contacted our building manager and asked had he heard anything yet. He responded that the installers had arrived at 8:00 am and were almost finished. I hopped in my car, arrived by 10:00 am to see the installers stapling the last pieces. Our building manager said repeatedly that the entire process was “stupid easy.” Our GM said this was an “easy one,” and he doesn’t impress easily. The Carpet Girl Team Rocks!

Excellent to work with. The team helped guide us based on budget and design, and installation was professional and on time. Thank you Carpet Girl!

I had an amazing experience at The Carpet Girl. SO MANY HIGH QUALITY runners and carpets to choose from. The Carpet Girl herself, Dianne, was a pleasure to work with and offered all her knowledge which is extensive to help me with my choices. I also had my wood floors refinished by her craftsmen. My runner and wall to wall carpet were installed by the finest craftsmanship in the field. I would choose the Carpet Girl over and over again!

Thank you Carpet Girl LLC for such a wonderful touch to our stairs. It was a pleasure working with everyone from the team. They are prompt at answering calls and questions. The showroom appointment was swift. Many options for whatever fits your budget. We just needed to wait for the carpet to arrive from the manufacturer but this is customary and was really beyond their control. Installation was instant and efficient.

I would highly suggest many other placed for your floor covering needs. I just had a job done by this company and was very unsatisfied and had to call my credit card company to return my money as Diane the owner said she was not refunding anything. She also said people like me are problem with society and went off on a huge yelling tangent. People like Diane should really not be running a business. What happened was I had a carpet repair in my basement and was given a quote after the estimator came of 450 dollars. After I met the installer he said it would take 4 hours and needed more money 160 dollars more. I said ok. The installer did the work and it took just less than 2 hours. I called about this and that is when the owner Dianne went off on me. Overall I feel there are better people out there that deserve your business.

I am a designer and home stager and have worked with Dianne and her team quite a few times. She truly is a pleasure to work with, knows the flooring business inside and out, and has a team of professionals that have great customer service. Her installers are also very talented, considerate and reliable. I know Dianne and I will be working together for a long time to come!