The Confectionary Cupboard

Very nice staff, delicious treats! The chocolate peanut butter cupcakes are the best I’ve ever had. I recommend to anyone!
5 7 years ago (25-05-2018)

Absolutely the best cupcakes hands down. I've tried cupcakes from all over Mentor, Willoughby, Beachwood, and Downtown. Best out of them all. They're always coming out with new flavors of cupcakes and macaroons. They've been in Mentor for years and are so popular they're difficult to book, but that's progress! I question the negative reviews, can't leave cake in the car when it's too cold or too hot. Hopefully, I'll be able to order a beautiful cake for an occasion soon!
5 7 years ago (22-03-2018)

My wife just ate a "Mounds" coconut chocolate cupcake and described it as "the best cupcake I've had in my whole life". This place is great!
5 8 years ago (02-02-2018)

I attended the bridal cupcake tasting event on 2/19/17. I was impressed, so I spoke with an employee and gave them my wedding details and contact information. She said she'd email me a quote, and we would take it from there. Great! For the next 2 weeks, I checked in twice (once by email and once by phone), politely asking for an update. Used to receiving quotes back quickly from other wedding vendors, and seeing that the bakery had been very active on their social media account, I thought maybe I was just accidentally forgotten. It wasn't until I contacted them over Facebook that I was acknowledged. I was promised I'd receive a quote in 3 days. Nothing happened, so I reached out again. They claimed having sent it out, but that maybe they had my email address wrong. They asked for it, despite it had been provided multiple times in various forms of communication. I shared it and was guaranteed a quote within a day. Yes, I was contacted the next day, but without a quote, stating they thought I was a different customer in our previous conversation, and that my file was now pulled and prioritized due to the mix-up. I finally received the quote a week later on 3/19/17. It incorrectly showed cupcakes for 190 guests (instead of our max capacity of 120) and a 2-tier cake (instead of 1-tier). I'm not sure how, since this information appeared to be taken down at the tasting. I requested a corrected quote and also had 2 simple questions regarding the mentioned cupcake tower rental and deposits. That was 11 days ago, and still no response. Now having been 7 weeks since the tasting, my patience has certainly been tested. I'm beginning to wonder how many more weeks it will take to hear back? Regardless, I've reached my limits with this potential vendor. Overall, it sounds like they were ill-prepared and don't want the business generated by an event they voluntarily hosted.
1 8 years ago (03-04-2017)

Not sure why these have good reviews, these are the worst cupcakes I have ever had! We can't even give them away.. everyone whom tries them shakes there head and spits it out! The reviews must be friends and family. So now 12 cupcakes later and a waste of almost $30 dollars..Not a very Happy Birthday!
1 8 years ago (31-10-2017)